DMA De-enrollment for Sec 4 2023

1. Dates for the de-enrollment of device from DMA

The Device Management Application (DMA) Mobile Guardian will be automatically uninstalled from your iPad on the following dates:

• 31 Oct 2023 (for 4NT students)

• 10 Nov 2023 (for 4E / 5N students)

• 31 Jan 2024 (for 4NA students)

After the DMA has been uninstalled, you will be able to use the PLD without the DMA. 

2. Actions required by you

From now till the DMA uninstallation

Please ensure that all data on your iPad have been backed-up (e.g. saved on an external storage device or to a cloud storage) prior to the uninstallation. This will prevent any loss of important data when the factory reset is performed before the DMA can be uninstalled. Please refer to Document 1 for instructions on how to perform backup for the data.

Please note that when the DMA is removed, all apps and its associated data on the iPad will be removed and cannot be recovered. The school is not responsible for any data that is not backed up before the de-enrolment of the DMA.

On the day of DMA uninstallation. 

Please ensure that the PLD is switched on and connected to the internet from 6.00 a.m. to 11.00 p.m., and refrain from using the PLD during that period. This is to ensure that the uninstallation process, which will be done remotely, can proceed smoothly.

After the DMA has been uninstalled. 

You may refer to Document 2 below for instructions to check if the DMA has been successfully uninstalled from your iPad.

Do also note that apps will be removed when the DMA is removed. You can proceed to re-install the apps that he/she wants by accessing the Apple Store after the DMA has been removed.

3. Technical Support

Should you require technical assistance to perform the back-up, you can approach the ICT manager and executive at the ICT Service Centre (iSec corner) on Level 4.  

Document 1 - How to backup your data in the iPad?

Document 2 - How to check if the DMA has been correctly uninstalled?