How to relogin to Chromebook?
Sign in using your Student iCON email address (full_name@students.edu.sg) and use the same password as the one used for Student iCON / Windows password / school Wi-Fi password.
Example:
Username: abc_cde_fgh@students.edu.sg
Password: Uraiss123456
To learn more about Student iCON, click here!
*If you have forgotten your Student iCON email address, inform your Form Teacher.
How to sign in to Zoom?
Launch Zoom App
Click 'Sign in with SSO' and type students-edu-sg
Enter your Student iCON email and password
You done!
How to restart my Chromebook?
Click the bottom right taskbar
Click 'Shut down'
Power on your Chromebook again.
Perform this once a week to avoid any software issue(s)
No internet access? Unable to visit any websites?
Click on the 'Wi-Fi Icon’ at the bottom right hand corner.
Connect to ‘pdlp@SSOE2022’ network.
How to update Chrome OS? Websites still unable to access after Mobile Guardian sync?
The most probable reason for the camera not functioning or/and Google Classroom & Zoom not working is that your Chrome OS is not updated.
How to resolve 'This site has been blocked' error during School Hours?
Encountered 'This site has been blocked' when accessing SLS, Google Classroom or education websites?
How to add & switch keyboard language?
Wonder how to add or switch keyboard language such as Hanyu Pinyin or Tamil font for your Chromebook?
How to increase Microphone volume?
Unable to hear your voice after recording on your Chromebook?
Follow the steps in the video to resolve the issue!
How to find, install, uninstall & update apps in Play Store
Missing APPs?
Unable to launch APPs?
Here's a quick guide video on how to resolve it!
How to find & use camera function?
Touch the bar at the bottom of the screen and Swipe Up.
Type ‘Camera’ into the search bar that appears and select it.
Where to seek PLD support in school?
Located at IT Office (Level 2, Outside Staff Room 1 near MeExpression) is the first point of contact for support of the PLDs.
Services provided by the ICT Office include :
Trouble-shooting of Chromebook issues
Resolve connectivity issues
Installation of DMA
How to report PLD damages or/and lost devices?
How to contact and find information of Chromebook's Lenovo/Acer vendor?
Lenovo Chromebook Vendor Information
Acer Chromebook Vendor Information
Student Handbook
Classroom Routines & Making Good Use of Your Device
Workflow for Daily Troubleshooting
Student Kit on CyberWellness & Learning with your PLD