STEPS IN MAKING AN APPOINTMENT
1. Greetings
Be sure to briefly greet the person who answers and ask for the person you wish to speak with
If you are calling on behalf of a company or on someone else’s behalf, you must introduce yourself first and then make the request:
2. Making an appointment
Express the purpose for your call
Agreeing on the most convenient day and time for both parties
Confirm that the date you’ve discussed is the most suitable for you
Stating the date/time that is inconvenient for you
3.How to cancel an appointment
when you suddenly can’t attend the meeting, you must contact them again and to reschedule.