Connecticut State Office of the Healthcare Advocate
Connecticut State Office of the Healthcare Advocate
MISSION of the Office of the Healthcare Advocate (OHA)
The mission of the OHA is to assist consumers with healthcare issues through the establishment of effective outreach programs and the development of communications related to consumer rights and responsibilities as members of healthcare plans.
OHA focuses on assisting consumers in making informed decisions when selecting a health plan; assisting consumers to resolve problems with their health insurance plans and tracking trends of issues/problems, which may require administrative or legislative intervention, or advocacy with industry, the public, or other stakeholders.
Contact OHA for assistance with inquiries involving:
healthcare insurance enrollment, coverage or billing questions
claim denials or pre-authorization issues
explanations regarding a healthcare benefit, program or coverage
an assessment of the healthcare plans offered in Connecticut
your rights and responsibilities as a healthcare plan member
referral and pre-authorization procedures required by your healthcare plan
your healthcare plan’s internal and external appeals processes
Please let us know how we can help you. Go to Request Assistance.