Embedded Files
Note: As this project is pay per task, tracking is not necessary.
Note: As this project is pay per task, tracking is not necessary.
General information
General information
We use Hubstaff for tracking working hours. Please download the desktop app from this link. You will receive an invitation to join our organization to your personal email, and you'll need to accept it and create an account. Use the same email to log in to the desktop app after the account is created.
Guidelines for using Hubstaff
The Hubstaff app must be running only while work for the client is being performed.
The time will be tracked under the Realm Arden Trainer project.
The app does not take screenshots, nor does it track URLs or apps used. It only monitors mouse and keyboard activity.
If Hubstaff is left running by mistake, don’t worry!
The app will ask you to confirm whether you want to keep your idle time, and you can choose to discard it.
If you accidentally chose to keep the idle time, let us know, and we can remove it for you.
If you forget to start Hubstaff while working, that’s okay too!
You can inform us, and we will manually add the time for you.
Can I use Hubstaff on a phone/tablet or via the web extension?
Can I use Hubstaff on a phone/tablet or via the web extension?
The organization settings don't allow time tracking via mobile devices, tablets, or the Hubstaff web extension.
The organization settings don't allow time tracking via mobile devices, tablets, or the Hubstaff web extension.
Ideally, you should download the tracking app on the computer you use to access Feather so you can work and track time simultaneously.
Ideally, you should download the tracking app on the computer you use to access Feather so you can work and track time simultaneously.
In cases where you're attending office hours or team meetings and can’t access your laptop to track time, you can let us know -- we can manually add the time that wasn't tracked.
In cases where you're attending office hours or team meetings and can’t access your laptop to track time, you can let us know -- we can manually add the time that wasn't tracked.
Can I use the app on more than one computer?
Can I use the app on more than one computer?
Absolutely -- feel free to download the desktop app on any computer you'd like to use while working.
Absolutely -- feel free to download the desktop app on any computer you'd like to use while working.
Will Hubstaff turn on automatically when I start working?
Will Hubstaff turn on automatically when I start working?
Hubstaff is a simple, standalone time tracking app. It does not automatically track time and is not linked to the platform where you submit tasks. It is an independent app where you turn on/off the time tracking as you work.
Hubstaff is a simple, standalone time tracking app. It does not automatically track time and is not linked to the platform where you submit tasks. It is an independent app where you turn on/off the time tracking as you work.
When you sit down to work on tasks, you also open Hubstaff and hit the "Start" button to begin tracking time. When you're ready to take a break from working, you can hit the "Stop" button.
When you sit down to work on tasks, you also open Hubstaff and hit the "Start" button to begin tracking time. When you're ready to take a break from working, you can hit the "Stop" button.
What does the "Idle time alert" mean?
What does the "Idle time alert" mean?
If you've been inactive for more than 10 minutes, the "Idle time alert" icon will appear.
If you've been inactive for more than 10 minutes, the "Idle time alert" icon will appear.
- If you were attending a meeting, watching a video, or engaged in other work-related activity that didn’t involve your keyboard or mouse, you can choose to keep the idle time
- If you stepped away or forgot to stop the timer, you can simply choose to discard the idle time.
What should I do if the project doesn't appear on my Hubstaff app?
What should I do if the project doesn't appear on my Hubstaff app?
Rarely, the project might not appear on your Hubstaff app. If this happens, please reach out to us for support -- we’ll be happy to help you.
Rarely, the project might not appear on your Hubstaff app. If this happens, please reach out to us for support -- we’ll be happy to help you.
What does “Activity level” mean?
What does “Activity level” mean?
Activity levels reflect the combined movement from your mouse and keyboard while you're tracking time. This is a standard feature used by time tracking platforms.
Activity levels reflect the combined movement from your mouse and keyboard while you're tracking time. This is a standard feature used by time tracking platforms.
Purpose: There is no minimum activity level required. Activity tracking is primarily used to identify prolonged periods of 0% activity, which may indicate that someone forgot to stop their timer. If 0% activity is detected for an extended time, we may reach out to confirm whether the time was logged by mistake.
Purpose: There is no minimum activity level required. Activity tracking is primarily used to identify prolonged periods of 0% activity, which may indicate that someone forgot to stop their timer. If 0% activity is detected for an extended time, we may reach out to confirm whether the time was logged by mistake.
Privacy & confidentiality: Exact keystrokes are not logged. Hubstaff only registers that a key was pressed, not what was typed. Additionally, our organization does not allow screenshots, as your privacy is very important to us. When you log in to Hubstaff.com and navigate to the Activity tab, you'll see that no screenshots were taken.
Privacy & confidentiality: Exact keystrokes are not logged. Hubstaff only registers that a key was pressed, not what was typed. Additionally, our organization does not allow screenshots, as your privacy is very important to us. When you log in to Hubstaff.com and navigate to the Activity tab, you'll see that no screenshots were taken.
Timezone: The time entries you see are displayed in your local timezone by default. However, all organizational data (including daily reports sent via email, pay cycle hours, etc.) is based on Pacific Time.
Timezone: The time entries you see are displayed in your local timezone by default. However, all organizational data (including daily reports sent via email, pay cycle hours, etc.) is based on Pacific Time.
How can I see the time that I tracked?
How can I see the time that I tracked?
This option allows you to view the time tracked on a daily or weekly basis. Please be mindful that the tracked time may vary depending on the time zone you select. In the screenshot below, you can see EEST selected, but if you click on the arrow, a drop-down with different time zones appears. The hours paid in a pay cycle are calculated based on the hours tracked in Pacific Time.
This option allows you to view the time tracked on a daily or weekly basis. Please be mindful that the tracked time may vary depending on the time zone you select. In the screenshot below, you can see EEST selected, but if you click on the arrow, a drop-down with different time zones appears. The hours paid in a pay cycle are calculated based on the hours tracked in Pacific Time.
If you're interested in the time tracked during a specific period, select Reports > Time & Activity, and choose the date range you're interested in. In the picture below, you can see June 2, 2025 – June 8, 2025 selected, but you can customize the range according to your needs. You might want to check the overall time for a pay period (1-15 or 16-end of month). The total hours are calculated in Pacific Time.
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