faq
FREQUENTLY ASKED QUESTIONS
GENERAL
SERVICES
AMBASSADORS
GENERAL
1. What is MWC?
Miami Wellness Club ® (MWC ®) is South Florida's Premier Guide to Healthy Living ®. Established in 2014 by Founder & CEO Chris Gonzalez, MWC is an independent, family-owned wellness company inspiring personal transformation.
2. Why MWC?
At Miami Wellness Club ® (MWC ®), we're passionate about taking your health to the next level. With so much of the world focused on quick fix solutions and short-term results, we offer a more balanced and long-lasting approach.
Learn more about our philosophy
3. What kind of services do you offer?
Miami Wellness Club ® (MWC ®) services are designed to work closely with brands, businesses and individuals through a hands-on holistic approach.
MWC partners with national brands and local businesses through its signature sponsored social media features, including: reviews, recipes, interviews and giveaways. Additionally, MWC provides holistic business coaching, advertising, articles, speaking engagements and corporate wellness opportunities.
MWC provides holistic health services to individuals through its custom-tailored solutions, which include holistic health and life coaching sessions and programs, health food store and farmer's market tours, pantry makeovers, whole home makeovers, and cooking classes. These personalized offerings are also available through our basic, premium and platinum service packages. We also offer wellness concierge assistance and wellness tourism services, to provide you with the ultimate travel experience during your stay.
4. What is holistic health & life coaching?
Holistic health and life coaching utilizes a mind, body and spirit approach, looking at all areas of one's life to help them achieve optimal health. Health is truly our greatest wealth because it enables us to experience life with more joy and longevity. We're here to make this knowledge more accessible than ever, by empowering you with the necessary tools to unleash your best self.
Book a free holistic health and life coaching session
5. Can I select a Certified Holistic Health Coach?
Yes! Once a session is booked, clients have the opportunity to select a Certified Holistic Health Coach from our team of professionals.
6. How can I join your team?
At Miami Wellness Club ® (MWC ®) we're always seeking to expand our family with health conscious individuals who align with our mission, vision and philosophy. If this sounds like you, we'd love to hear from you! Please send us your cover letter and resume to careers@miamiwellness.club
7. Aside from joining your team, how can I contribute?
At Miami Wellness Club ® (MWC ®) we're always seeking to expand our family with health-conscious individuals who align with our mission, vision and philosophy. If this sounds like you, we'd love to hear from you! Please send us your cover letter, resume and how you'd like to contribute to join@miamiwellness.club
8. Who do I contact for press and media inquiries?
At Miami Wellness Club ® (MWC ®) we’re passionate about sharing our transformational message with others and helping people everywhere live their best and healthiest life. For all press, media and collaboration related inquiries, we can be reached via email at press@miamiwellness.club
9. How does MWC give back to the community?
MWC ® is committed to serving the greater good through all that we do, and a portion of our sales will be donated to local communities, businesses or organizations we are inspired by, who align with our mission and value a thriving, healthy world.
Learn more about how MWC gives back
10. How can I contact MWC investor relations?
We are incredibly grateful for all of our partners and investors who support the transformative mission of Miami Wellness Club ® (MWC ®). Each investment we receive furthers our work to bring more health and wellness into South Florida and beyond. If you are interested in exploring investment opportunities to help advance our growing mission, please email us at investors@miamiwellness.club
11. When is the online guide scheduled to release?
Our online digital wellness hub and guide is scheduled to launch in 2020, please check back periodically for updates or join our mailing list to stay connected.
12. When are the shop items scheduled to be released?
Our shop items are scheduled to be released soon, please check back periodically for updates or join our mailing list to stay connected.
13. What is the process to become a partner under your shop page?
At Miami Wellness Club ® (MWC ®), we hand-select the brands and businesses we work with. If you are interested in exploring partnership opportunities, please email us at partnerships@miamiwellness.club
14. Do you make accommodations for individuals with disabilities?
Yes, at Miami Wellness Club ® (MWC ®), we are committed to ensuring that individuals with disabilities enjoy full access to our website.
Learn more about our accessibility policy
15. What is the best way to be in touch?
The best way to reach us is by filling out our contact form.
SERVICES
1. How do I schedule a consultation?
All of our service offerings can be scheduled by clicking on the following link.
2. Where are your sessions provided?
The physical location of where a particular service or session takes place is determined beforehand by both MWC ® and the individual. Depending on the nature of the service, a mutually agreed upon location pertaining to the needs and style of the offering will be coordinated.
3. How does each session take place?
Sessions are conducted either via phone, Skype or in-person.
4. What languages are spoken?
Our team is fluent in English and Spanish.
5. Do you accept insurance?
We do not accept insurance at this time, please check back periodically for updates or join our mailing list to stay connected.
6. What is the price of your services?
As each session or service is individualized and customizable, the price can vary based on your own personal needs. Once you book a session and it is confirmed on our appointment page, the price will be visible for you to confirm and purchase.
7. What forms of payment do you accept?
We currently accept cash, check and credit cards.
8. How do I sign up for your mailing list?
You can sign up for our mailing list by clicking here.
9. Can I still utilize MWC if I don't live in South Florida?
Yes! While MWC's ® wellness hub focuses on connecting our guests to the leading conscious businesses, holistic practitioners, mindful events, educational articles, local classifieds and exclusive promotions in South Florida and beyond, our goal is to help people worldwide become Healthy Forever ®! We invite you to join our tribe by enjoying a free health and wellness consultation, purchasing a service to support your lifestyle or join our mailing list to stay connected.
10. What is your cancellation policy?
At MWC ®, we value your time, and appreciate that you value ours too. To support your needs to the best of our ability, we kindly request that any cancellations needing to be made to a previously scheduled coaching session, program or service be done with a minimum 24-hour window, or we will graciously charge full price for that service. We thank you for your understanding and look forward to supporting you on your wellness journey.
11. Do you offer gift cards?
Yes! At MWC ®, we believe in the value of health and wellness, and are passionate about sharing it with the world. Now you can join us by sharing it with your friends and family through one of our Miami Wellness Club ® Gift Cards.
Learn more about MWC ® Gift Cards
12. How does your referral program work?
MWC ® is on a mission to transform lives. We value your help in spreading this message and invite you to join our movement as a referral partner.
Learn more about our referral program
13. Do you offer health and wellness packages?
Yes, MWC ® provides holistic health services to individuals through its custom-tailored solutions, which include holistic health and life coaching sessions and programs, health food store and farmer's market tours, pantry makeovers, whole home makeovers, and cooking classes. These personalized offerings are also available through our basic, premium and platinum service packages. We also offer wellness concierge assistance and wellness tourism services, to provide you with the ultimate travel experience during your stay.
14. What are your specialties?
Our specialties include: acne, adrenal fatigue, allergies, athletic performance, fitness, food sensitivities, gut health, healthy aging, infertility, lack of life purpose, low energy, men's and women's health, mindfulness and meditation, overall nutrition and weight loss.
Learn more about our specialties
15. How do you work with brands and businesses?
MWC ® partners with national brands and local businesses through its signature social media features, including: reviews, recipes, interviews and giveaways. Additionally, MWC provides advertising, articles, speaking engagements and corporate wellness opportunities through a hands-on holistic approach.
Learn more about our business services
16. Do you offer group coaching sessions?
Yes, group coaching sessions are available upon request. We invite you to inquire with us via email at join@miamiwellness.club
17. How do your wellness concierge assistance services work?
MWC's ® wellness concierge assistance services are designed to help plan virtually anything for you and your family. As your go-to destination for wellness in South Florida and beyond, our dedicated team is here to support your personal needs, whether you are a South Florida local or simply a visitor interested in healthy activities during your stay.
Learn more about our concierge services
18. How do your wellness tourism services work?
MWC’s ® wellness tourism services are specifically tailored to provide you with the ultimate travel experience. We combine health, wellness, spirituality and personal transformation to bring your travel and tourism plans to the next level. As your go-to destination for wellness in South Florida and beyond, our dedicated team is here to support your unique needs, whether you are a South Florida local looking to expand your overall wellness, or a visitor to our area, interested in healthy activities to enhance your stay.
Learn more about our tourism services
19. How do your corporate wellness services work?
At MWC ®, we believe that the power of health and wellness is amplified when experienced with others. Our Corporate Wellness opportunities are specifically designed to boost productivity, connectivity, and financial success within your workplace.
Learn more about our corporate wellness services
20. How do your speaking services work?
MWC's passion is healthy living and our mission is to share it with the world. Sharing a unique and integrated perspective, our Founder & CEO, Chris Gonzalez speaks locally and globally, in both English and Spanish, on how to elevate and transform the lives of others, from the inside out.
AMBASSADORS
1. How do I become an MWC Brand Ambassador?
The MWC ® Ambassador program is an exclusive invitation extended to individuals in the South Florida community who embody the MWC lifestyle and want to share our movement with the world!
Learn more about our Ambassador Program
2. Do I need an invitation to apply?
An invitation is not needed to apply to our Ambassador Program. We do, however ask that all who are interested read through the entire Ambassador Program before applying to ensure it is a good match and fit.
Learn more about our Ambassador Program
3. Where do I sign up?
If you are interested in becoming an MWC ® Brand Ambassador, please apply by completing our Ambassador Intake Form online.
4. Is the program open to individuals outside of South Florida?
MWC ® is currently accepting applications from individuals who live in the South Florida area only.
5. What are the qualities of an MWC Ambassador?
MWC ® Brand Ambassadors come from all walks of life and are truly passionate about being Healthy Forever ®.
Learn more about MWC ® Brand Ambassador qualities
6. Are any certifications or qualifications necessary?
Yes, please visit our Ambassadors page to learn more about the necessary certifications and qualifications.
7. Is there an age requirement?
There is not an age requirement to become an MWC ® Brand Ambassador at this time.
8. What is the time commitment?
Becoming an MWC ® Brand Ambassador is a one-year, renewable commitment, subject to signing a confidentiality and non-compete agreement.
Learn more about the role and responsibilities of an MWC ® Brand Ambassador
9. Is the MWC Brand Ambassador program paid or unpaid?
Currently the MWC ® Brand Ambassador Program is unpaid, however, there are multiple benefits and rewards that our Ambassadors receive.
Learn more about the exclusive benefits
10. How long does the process to become an ambassador take?
Please keep in mind that MWC ® receives a large number of Ambassador requests, kindly allow up to 30 business days for review of your application.
