Questions and Answers

What is station number?

The ‘station numbering system’s’ purpose is to show railway stations with a letter corresponding to the subway line and a number corresponding to the station, both with the railway line's unique colour.

The left image represents Asakusa Station, which is on the Ginza Line.

The ring color and the letter ‘G’ show that this station is on the ‘Ginza Line’, and the number (19) indicates that it’s Asakusa Station.

Almost all the railway companies in Japan have introduced this system for visitors (who find it challenging to read station names in Japanese). Even if the station names are written in Romaji, which was developed to describe the sound of Japanese words in the Roman alphabet, the station names (in Romaji) are hard to pronounce for Japan’s visitors. On the other hand, ‘station numbering’ is useful for visitors, as they do not need to read the difficult Romaji to find their destinations.

Which lines does this map include?

Metro's Gnome Tokyo includes all subway railings and stations, several lines of JR East and lines in the waterfront area in Tokyo. For details, please refer to the ‘Lists of lines and stations’ page on this site.

What is difference between "an entrance" and "a ticket gate"?

An ‘entrance’ represents an entrance at the ground level that leads to a ticket gate. Conversely, ‘a ticket gate’ is a gate that allows access to a platform for a train line.

Reference:"How to use" page has Glossary of transfer page underneath.

What is the difference between "underground connection" and "change platforms"?

‘Change platforms’ tells passengers to walk a relatively short distance to another platform. Meanwhile, an ‘underground connection’ indicates that passengers need to walk a long distance. The average time is about 3 minutes.

Here are the examples:

1)An example of "change platform": from G05 to M13 at Akasaka-Mitsuke station

Suppose you were on the G Line from Shibuya and wanted to change lines to reach Tokyo Station. In this case, you would need to move from G05 to M13 at Akasaka-Mitsuke Station. For this transfer, Metro's Gnome Tokyo would tell you to ‘change platforms’ to M13; then, you would transfer platforms to the M Line, which would be just a few steps away.






2)an example of "underground connection": from G05 to N10 at Akasaka-mitsuke station

Suppose you were on the G Line from Shibuya and wanted to change to the N Line to reach IIdabashi Station (N10). In this case, you would need to move from G05 (Akasaka-Mitsuke) to N07 (Nagatacho). For this transfer, Metro's Gnome Tokyo would say you have an ‘underground connection’; you would need to follow the guidance at the station to reach the N07 platform. Passengers would be required to walk around 700 metres through an underground corridor.


I can see alphabetical information such as "JT" "OC" underneath in a window when I press "transfer" button. What are they?

Metro's Gnome Tokyo does not include all the train information on the map. Therefore, the excluded lines and stations are shown in the ‘Other transfer lines’ section. Examples of ‘other transfer lines’ are listed in the ‘Lists of lines and stations’ section.

What does JR mean?

‘JR’ is an alphabetical abbreviation for the ‘Japan Railway Service Company’. Japanese people call this company ‘JR’. JR East is the biggest of the JR group companies, and it manages major lines, such as Yamanote (JY) and Chuo (JC) in Tokyo. Lines with station numbers that start with ‘J’ are under the management of JR companies.

Can I use this app when I am out of Tokyo?

You will not be able to see your current location on the map if you’re outside Tokyo. If you are far from Tokyo (like 800 km, for example), Metro's Gnome Tokyo will show Tokyo Station at the centre of the map instead of your current location. However, you can still see relevant station information.

Can I use this app when my smartphone is flight mode?

Only the station information is available.

Can I use this app on Android?

Metro's Gnome Tokyo is currently only available on iOS.

This app does not show my location. Is it an error?

Have you permitted the app to use your location on your smartphone? This permission is required to use the application fully. To do this, please check the ‘control location access’ feature in the iOS app settings under Privacy > Location Services; then, change ‘allow location services’ to ‘while using the app’ for Metro’s Gnome Tokyo.

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