Embedded Files
Cross-Team Notification
Cross-Team Notification
*No Cost
*No Cost
* Some Training
* Some Training
*Performs
*Performs
Why did we do it?
Why did we do it?
*Needed an e-mail group for staff across multiple programs.
*Needed an e-mail group for staff across multiple programs.
*Needed a consistent format for providing situational awareness to staff.
*Needed a consistent format for providing situational awareness to staff.
*Needed a way for staff to inform colleagues and request assistance for:
*Needed a way for staff to inform colleagues and request assistance for:
-- Situations that are a public health threat, and
-- Situations that are a public health threat, and
-- Situations that prompt a multi-program response at Public Health (Consumer Protection, Epidemiology, Child Care Licensing, Emergency Preparedness and Response, Communications, Administration).
-- Situations that prompt a multi-program response at Public Health (Consumer Protection, Epidemiology, Child Care Licensing, Emergency Preparedness and Response, Communications, Administration).
*Needed to provide excellent customer service.
*Needed to provide excellent customer service.
Results (example):
Results (example):
Cross Team Notification 1.pdfNext Steps:
Next Steps:
*Regularly assess how the form is being used and provide feedback to staff.
*Regularly assess how the form is being used and provide feedback to staff.
*Continue to coach staff on intended use. Review procedure regularly.
*Continue to coach staff on intended use. Review procedure regularly.
*Explore options for agency-wide notification.
*Explore options for agency-wide notification.
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