COMMONLY ASKED QUESTIONS...

• I don't understand the Eureka Math.  Can you explain it to me?  Please click on the link below:  https://sites.google.com/menifeeusd.org/musdeurekamathvideos  

•   I need examples of Multi Digit math problems... (free printables, click on the link below)

• Multi Digit Math Problems for Adding/Subtracting 

• Multi Digit Tutorial Video 

• What should I do if my Chromebook won't accept my login or password?  

    Power it all the way down by holding down the power button until the screen turns black.  Wait a few seconds and power it back up and try logging in again.  If you are still having issues, please contact the school and ask for Mrs. Brannan's ext:  23050.  I can trouble shoot the problem with the Tech department and ask to have your password reset.  If trying to reset  your password is still not resolving the problem, please bring your Chromebook to the school and I will replace it with another one. 

• What should I do if my child is sick?  Who do I notify? ...  

Please call our:  24 Hour Attendance HotLine at:  951-672-6455 

   Please include the following information with your message - 

    Your Full Name 

    Date of Absence 

    Reason for Absence

or you can report your student's absence by Email at:

 res-attendance@menifeeusd.org

• I would like to email my child's teacher:  What is their email address?...

Please see the link below...

    https://www.menifeeusd.org/res/staff/

• What if I lost one of my workbooks...  What should I do?  How much is it to replace? 

     Please contact your school librarian and inform them you need a replacement.  Please see link below 

      for pricing...  all payment would need to be cash pay.  At that time, you will be given a receipt for 

      your records. 

       Replacement cost of workbook(s) 

More Commonly Asked Questions about MUSD Schools Reopening  

Hybrid Selection Questions

Q: Parent says they can only select for one kid

A: To give more targeted surveys, we sent them out by grade level.  They would need to open the TK-K to submit for them. They would need to click on the grade 1-5, the parent needs to open the email for grade 1-5.  The same holds true for grades 6-8.

Q: Parent wants to change their response:

A: Users can remove or delete their own response. Go to My Account, select Forms, then click trash icon to remove the completed form.

Once Deleted, they can submit the form again.

Q: If a parent is not getting the email, what do I do? 

A1: Check to make sure they are a contact in Aeries and that they have not set notification preference to DO NOT CONTACT.

• Aeries > Find Student > Contacts > Click Edit the contact and find notification preference.  Change from DO NOT CONTACT.  If the contact is not there, then add them and their information. 

A2: Add them to parentsquare immediately.

• ParentSquare > Admin > Parents

• Search and find the student.  If the parent does not exist in ParentSquare, then you can add them by clicking Add Parent in the upper right.  If the parent is there, make sure their email/cell phone  is correct.

Q: Once a parent is linked (for whatever reason it wasn't), will they automatically get an email from parent square? OR do we need to push something out to them to gain access?

A: No.  They can go to parentsquare.com and use the email address that they have in Parentsquare.  They click to register and it will send them an email to sign in and create a password.