Terms and Conditions
Terms and Conditions
Embedded Files
 Terms and Conditions
 Terms and Conditions
Effective Date: 18 January 2025
Effective Date: 18 January 2025
Welcome to Mellink Import & Export. These Terms and Conditions govern your use of our website, products, and services. By engaging with our business, you agree to comply with and be bound by the following terms. Please read them carefully.
Welcome to Mellink Import & Export. These Terms and Conditions govern your use of our website, products, and services. By engaging with our business, you agree to comply with and be bound by the following terms. Please read them carefully.
1. General Information
1. General Information
1.1. Business Name: Mellink Import & Export
1.1. Business Name: Mellink Import & Export
1.2. Location: Makland Drive, Derrimut, Melbourne, Australia
1.2. Location: Makland Drive, Derrimut, Melbourne, Australia
1.3. Services Provided: Import and distribution of fertiliser, furniture, and kids' clothing.
1.3. Services Provided: Import and distribution of fertiliser, furniture, and kids' clothing.
2. Products and Services
2. Products and Services
2.1. Mellink Import & Export supplies products sourced from Indonesia, including organic fertiliser, furniture, and kids' clothing.
2.1. Mellink Import & Export supplies products sourced from Indonesia, including organic fertiliser, furniture, and kids' clothing.
2.2. Products are provided to local farmers and retailers across Australia.
2.2. Products are provided to local farmers and retailers across Australia.
2.3. All products are subject to availability and may vary in design, quality, and specifications.
2.3. All products are subject to availability and may vary in design, quality, and specifications.
3. Orders and Payment
3. Orders and Payment
3.1. Placing an Order: Orders can be made through authorised channels such as email or other direct communication.
3.1. Placing an Order: Orders can be made through authorised channels such as email or other direct communication.
3.2. Payment Terms: Payment is required in full before products are shipped or delivered unless otherwise agreed in writing.
3.2. Payment Terms: Payment is required in full before products are shipped or delivered unless otherwise agreed in writing.
3.3. Pricing: Prices are subject to change without prior notice. Quoted prices are valid for 7 days from the date of the quote.
3.3. Pricing: Prices are subject to change without prior notice. Quoted prices are valid for 7 days from the date of the quote.
3.4. Currency: All prices are listed and payable in Australian Dollars (AUD).
3.4. Currency: All prices are listed and payable in Australian Dollars (AUD).
4. Shipping and Delivery
4. Shipping and Delivery
4.1. Delivery times are estimates and may vary due to external factors.
4.1. Delivery times are estimates and may vary due to external factors.
4.2. Mellink Import & Export is not responsible for delays caused by shipping providers, customs clearance, or other unforeseen circumstances.
4.2. Mellink Import & Export is not responsible for delays caused by shipping providers, customs clearance, or other unforeseen circumstances.
4.3. Any shipping fees, taxes, or duties are the responsibility of the buyer unless otherwise specified.
4.3. Any shipping fees, taxes, or duties are the responsibility of the buyer unless otherwise specified.
5. Returns and Refunds
5. Returns and Refunds
5.1. Returns are accepted only for defective or damaged products, provided the issue is reported within 7 days of delivery.
5.1. Returns are accepted only for defective or damaged products, provided the issue is reported within 7 days of delivery.
5.2. Refunds or exchanges will be processed once the product is inspected and the defect is confirmed.
5.2. Refunds or exchanges will be processed once the product is inspected and the defect is confirmed.
5.3. Products must be returned in their original condition and packaging.
5.3. Products must be returned in their original condition and packaging.
5.4. Custom or special orders are non-refundable unless the product is defective.
5.4. Custom or special orders are non-refundable unless the product is defective.
6. Limitation of Liability
6. Limitation of Liability
6.1. Mellink Import & Export is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our products or services.
6.1. Mellink Import & Export is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our products or services.
6.2. Customers are responsible for ensuring the suitability of products for their intended use.
6.2. Customers are responsible for ensuring the suitability of products for their intended use.
6.3. We provide no warranties beyond those explicitly stated, either express or implied, including but not limited to fitness for a particular purpose.
6.3. We provide no warranties beyond those explicitly stated, either express or implied, including but not limited to fitness for a particular purpose.
7. Intellectual Property
7. Intellectual Property
7.1. All content, logos, and trademarks displayed on our website or in marketing materials are the property of Mellink Import & Export or their respective owners.
7.1. All content, logos, and trademarks displayed on our website or in marketing materials are the property of Mellink Import & Export or their respective owners.
7.2. Any unauthorised use of our intellectual property is prohibited.
7.2. Any unauthorised use of our intellectual property is prohibited.
8. Privacy
8. Privacy
8.1. Mellink Import & Export respects your privacy. Any personal information collected will be handled in accordance with our Privacy Policy.
8.1. Mellink Import & Export respects your privacy. Any personal information collected will be handled in accordance with our Privacy Policy.
8.2. We do not share customer information with third parties without consent unless required by law.
8.2. We do not share customer information with third parties without consent unless required by law.
9. Communication
9. Communication
9.1. For all enquiries, please contact us via email at office@mellinkimportandexport.com.au.
9.1. For all enquiries, please contact us via email at office@mellinkimportandexport.com.au.
9.2. If you leave a phone number, we will contact you via phone or email to address your enquiry.
9.2. If you leave a phone number, we will contact you via phone or email to address your enquiry.
9.3. Response times may vary, but we will strive to reply to all enquiries within 2 business days.
9.3. Response times may vary, but we will strive to reply to all enquiries within 2 business days.
10. Governing Law
10. Governing Law
10.1. These Terms and Conditions are governed by the laws of the State of Victoria, Australia.
10.1. These Terms and Conditions are governed by the laws of the State of Victoria, Australia.
10.2. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Victoria, Australia.
10.2. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Victoria, Australia.
11. Amendments
11. Amendments
11.1. Mellink Import & Export reserves the right to amend these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website or other official channels.
11.1. Mellink Import & Export reserves the right to amend these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website or other official channels.
Contact Information
Contact Information
For any questions or concerns, please contact us:
For any questions or concerns, please contact us:
Email: office@mellinkimportandexport.com.au
Email: office@mellinkimportandexport.com.au
Address: Makland Drive, Derrimut, Melbourne, Australia
Address: Makland Drive, Derrimut, Melbourne, Australia
We appreciate your interest in Mellink Import & Export and look forward to serving you.
We appreciate your interest in Mellink Import & Export and look forward to serving you.
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