Common Issues
The screen if flipped upside down or sideways
You can rotate the image on your Chromebook screen using by pressing the ctrl + shift + refresh keys at the same time. Each time you press this key combination, the image on the screen will rotate 90 degrees.
Turning on and off ACCESSIBILITY features
Step 1: Find accessibility features
At the bottom right, select the time. Or press Alt + Shift + s.
Select Settings .
At the bottom, select Advanced.
In the "Accessibility" section, select Manage accessibility features.
Optional: To have quick access to accessibility features, turn on Always show accessibility features system menu.
Step 2: Turn on or off a feature
Choose the accessibility features you'd like to use (or turn off)
Text-to-speech: Turn on the screen reader or Select-to-speak.
Display: Turn on high contrast mode or screen magnifier, or change screen resolution or text size.
Keyboard: Turn on sticky keys, on-screen keyboard, keyboard focus highlighting, keyboard repeat rate, or word prediction. Learn how to type with your voice.
Mouse and touchpad: Turn on automatic clicking, tap dragging, cursor highlighting, or change the cursor's size.
Audio: Play all sounds together through all speakers or play sound on startup.
the screen or mouse is frozen
Use the power button to manually shut down the Chromebook. Leave the Chromebook off for at least 10 seconds and turn back on.
how to take a screen shot
Press Ctrl + Show windows. Take a partial screenshot: Press Shift + Ctrl + Show windows, then click and drag.