Chromebook Help

For Issues Connecting to a Mobile Network:

Step 1

Enable your phone’s hotspot function and make sure you have adequate signal strength. If the phone’s data connection isn’t strong, the Chromebook may not be able to detect or stay connected to the hotspot.

Step 2

Click the Network icon on your Chromebook’s home screen, and then enable the Wi-Fi connection, if necessary.

Step 3

Locate the phone’s Wi-Fi network name in the listing of available connections, and then double-click it to start the setup process.

Step 4

Enter the hotspot’s password when promoted. You can find this information in the phone’s hotspot settings menu.

Wait for the Chromebook to configure the IP address, MAC address and other network settings. The Network icon lights up once the setup is complete and the connection is established.

Tips:

1) If you are having issues restart phone and chromebook.

2) If still having issues connecting try to plug your hotspot into the chromebook via USB and try to tether to get better signal.