ParentVUE Overview and FAQs

ParentVUE Overview and FAQs

What is ParentVUE?

ParentVUE is the parent portal to MCPS's Synergy Student Information System that is available in the MCPS supported languages on the web or mobile device. It is a secure way to access information about attendance, classes, grades, report cards, online school enrollment, athletic registration, Synergy mail, a link to the MyMCPSClassroom digital learning platform, and much more.

How do I access ParentVUE?

• You will need an activation letter from one of your child's schools

• Website browser: https://md-mcps-psv.edupoint.com/PXP2_Login.aspx

• Download the ParentVUE app for Apple or Android mobile devices on Google play store

How do I activate my ParentVUE account?

• Activating Your ParentVUE Account

• Parents new to MCPS will create a ParentVUE account during the enrollment process

• Parents will be sent an activation letter by email or by US mail

• Contact your child's school to obtain an activation letter if you did not receive one

• Here are directions for activating your account
  Translated ParentVUE Activation Letter Guides: Spanish / Korean / French / Amharic / Vietnamese / Chinese / Portuguese

Why do I need a ParentVUE account?

• ParentVUE is the primary communication tool for MCPS teachers and staff to communicate with parents about school and student information

• It provides up to date information and announcements

• ParentVUE is available in the MCPS supported languages

Do I need separate ParentVUE accounts for each of my children?

• • • No, you will only need one account to access information for all your children

What if I do not see all my children in one account?

• Use this link to submit a ParentVUE – Account Activated but Missing Students Google form, or Contact communitytechsupport@mcpsmd.org for support on merging accounts

How do I see ParentVUE in different languages?

• • • In the bottom corner of the website or app, look for a drop-down menu of different languages. Pick the language you desire

What is the difference between ParentVUE and MyMCPSClassroom?

• ParentVUE displays information about attendance, class schedule, grades, report cards, calendars, school information, and other information that is stored in the Synergy Student Information System

How do I change my ParentVUE password?

• On the ParentVUE login screen, Click, forgot password, you will received an email on the email linked with your ParentVUE with a link to change your password. Please contact communitytechsupport@mcpsmd.org for support if you don’t receive the email.