Create a Help Desk ticket by sending an email to helpdesk@mcpsmd.org and include the word "Hub" in your subject line. You can add more specifics, such as "Hub - Procurement," or "Hub - Logging in." Tickets are monitored and will be assigned to the appropriate expert for resolution.
Visit the Help Desk web page for more information and general technology tips.
See the tip sheet, A Few Pointers for the Business Hub, for some tricks to make the Hub work better for you.
See all Change Alert emails that were sent to the Change Network from October 2020 to the present. Alerts include new processes, updates, and tips.
Ever need to look up a school number, or an organization number for an office? If you have access to Central Office Reports, you can click on the MCPS Organization List report to view the current list. Or, view one of the following lists to find your location by name:
All locations sorted by organization number: MCPS Organization List (as of 7/20/2023).
Are you getting unexpected data, or not seeing current information on web pages? It may be time to clear your cache.
Your browser stores a lot of information from websites you visit, so they can load more quickly when you revisit them. Unfortunately, sometimes that means you are not seeing the latest version of the page.
First, logout of the Business Hub.
Then, clear cache. The universal browser clear-cache keyboard shortcut is:
At a minimum, you need to clear “Cached images and files.” If you need a thorough clearing, you can also check to clear “Cookies and other site data,” and “Browsing history.” See this Guide for a complete explanation.
Close your browser after clearing cache. Reopen it, then login to the Business Hub.
Tip: If your problem only occurred recently, you can choose a Time Range of "Last 24 hours," or "Last 7 days." For maximum clearing, choose, "From the beginning of time."