Technology Help

Laptop Fees

Each student has an assurance fee associated with their HAC account according to their lunch status ($50.00 or $25.00 for free/reduced lunch). This is an annual fee that will be collected as part of the 1:The World Laptop initiative.

Parents can pay these fees through HAC using a credit/debit card or they can pay in person on campus with check/cash. This document includes detailed directions on how to pay the fee in HAC. You may need to turn off your pop-up blocker on your device to pay the fee. This annual fee will cover the first incident of damage to the laptop 100% with all other incidents of damage being covered at 125.00 each.

All of this information is detailed in the 1:The World Handbook and includes a sample price list of the cost to replace frequently damaged parts should the fee not be paid.

Any student with an outstanding Assurance Fee will have their laptop restricted to a whitelist of academic resources only. These students will not have access to anything other than the 59 listed applications necessary to participate in school. This restriction will be in place until the fee is paid.

Having a computer issue?

Please visit our campus technology help site for login or technology issues. https://sites.google.com/mckinneyisd.net/sjmstechhlep/home

Please visit the new Help Desk site, which has information and answers to help you with the most frequently asked laptop questions. Topics include Login/Password Issues, Hardware/Software questions, Printers, Proxy and FAQs. https://sites.google.com/mckinneyisd.net/studenthelpcenter/home