Here are a few quick and easy steps you can follow to fix or diagnose anything that may be going wrong.
Perform a hardware reset - Sometimes, if Chromebooks aren't fully powered down between uses it negatively impacts their performance. A hardware reset is akin to a clean slate for the device and takes only ten seconds.
Change your hardware acceleration settings - We have seen these settings changes improve the performance of Google Meet.
Regularly power down the Chromebook by either using the Power key or by clicking Shut Down in the options menu. Just closing the lid and leaving the Chromebook in sleep mode constantly can cause memory leaks that may affect your performance.
Keep additional browser tabs to a minimum - The less tasks your device has to run at once, the more processing power it can devote to what's really important.
Allow your chromebook to breathe. Place your chromebook on a hard surface to allow air to flow freely to the device. Putting the device on a pillow, blanket or other soft surface causes the CPU to work harder than it should have to which takes resources away from other processes running on the device.
Extensions! Extensions! Extensions! - Disable or uninstall any unnecessary extensions...especially Meet specific ones. Extensions are notorious for running processes in the background even though they are not currently being used. Gridview is especially notorious for negatively impacting performance.
Go to the URL chrome://extensions to see the extension you have
MPS Bandwidth capacity has been increased to allow for multiple Google Meet sessions. On the first day of school, we were using 1/3 of the available bandwidth.
Google Meet traffic has been prioritized on the network to allow it travel ahead of all other internet traffic
Traffic in/out of our network is showing good response times for both audio and video quality (with very few exceptions). We do not believe dropping/freezing issues are being caused by the network.
We are one of many school districts across the country that are having issues with Google Meet
Districts that opted to use Zoom are experiencing very similar issues
Interesting information from a Google Engineer....When schools shut down back in March, 2020, Google had 3 people working on their Google Meet team. There are now over 25 staff dedicated to resolving Google Meet issues and adding additional features for the classroom. There are over 5 million Google Meet users.
Google continues to push out fixes to issues