Our Media Service Technicians (MSTs) are at the heart of delivering innovative, high-quality classroom experiences. From our state-of-the-art control rooms, MSTs launch your live lectures, seamlessly connecting distance students to the broadcast in real time. They ensure every moment is captured in high-quality video, automatically uploaded to your Brightspace course for student access—anytime, anywhere.  

But that’s not all. MSTs go beyond live support by partnering with faculty to create custom video content. Whether it’s for Hybrid or Hyflex courses, marketing initiatives, or standalone educational recordings, our MSTs bring your vision to life. Have a course recording need that isn’t tied to a current class? No problem—we specialize in producing and archiving video content tailored to your unique goals, ensuring flexibility and accessibility for future use.

At UMAAL, we understand that education doesn’t stop when a course ends. That’s why we offer course recording services that extend beyond the semester schedule. Our MSTs work closely with faculty to produce high-quality recordings—whether it’s capturing a live lecture or crafting standalone videos for future use. These recordings are securely archived and easily accessible, giving you the freedom to enhance your teaching materials whenever inspiration strikes. From supplemental lessons to professional development content, we’ve got you covered.