CMST 20 HYBRID: interpersonal communication

Class description

ADVISE: ENGL 96 or ENGL 88 or ENGL 88B or placement in ENGL 1A

Focus on the impact that communication has on the interaction between individuals in settings including family, friendship, intimate and work situations. Students are expected to demonstrate and apply these skills through individual and group presentations and activities.


Jennifer Kienzle, Ph.D.

Add/Drop Process

For adding the Class Before the Start Date:

  • Use Web4 to enroll in the class if space is available.
  • If no space is available, you can use Web4 to add yourself to a waitlist. If space becomes available before the semester, you will be notified via email and provided an add code.
  • If you are on the waitlist and no space becomes available, you will need to use the next set of steps (For adding the class After the Start Date):

For Adding the Class After the Start Date:

  • Add codes are only provided after the semester starts.
  • You must email the instructor for an add code prior to the last day to add date (check this on CCSF schedule).
  • Allow 24 hours for a response from the instructor.
  • Even if the schedule says "Space Available", there might not be any space.
  • Do not hold onto add codes or add a class just because you need it for financial aid or any other benefit.

Dropping the Class:

  • Students are encouraged to drop the class on their own ASAP to allow other students to add.
  • The instructor will drop students who do not demonstrate academic contributions within the first seven days of the course. Academic contribution is usually in the form of a discussion post or quiz, depending on the instructor's assignments.
  • The instructor reserves the right to drop students at any point in the semester if they do not login and contribute academic work at least once every seven days.
  • Students are required to be aware of drop dates throughout the semester. CCSF Academic Calendar will include the last dates to drop with and without a W as well as last day to drop for a full refund. Students are responsible to drop the class on their own in these circumstances.

text requirement

Wood, J. T. (2015). Interpersonal communication: Everyday encounters (8th ed.). Belmont, CA: Wadsworth Pub.

Canvas Requirement

Since this is an online course, students are required to access Canvas often in order to view and complete lessons, quizzes, and discussion board posts.

Mandatory Meetings

CMST 20 hybrid requires students to attend five in-person class sessions. These sessions are already scheduled and cannot be changed. The purpose of the meetings is to prepare and deliver speeches.

Note: You are only allowed to attend the in-person class sessions attached to the CRN you are enrolled in. You are not allowed to mix and match the in-person meetings.

Fall 2018 Meetings:

CRN: 74778 SEC:831

Location: Cloud 257, Ocean Campus

Time: 1:00pm - 4:30pm

Dates: 8/23, 9/13, 11/08, 11/15, 12/6

CRN: 75616 SEC: 832

Location: Cloud 257, Ocean Campus

Time: 6:00pm - 9:30pm

Dates: 8/23, 9/13, 11/08, 11/15, 12/6

Student Learning Outcomes

After successful completion of this course, students will be able to:

  • Outcome 1: Identify and examine the basic elements of the human communication process and how major theoretical positions impact the principles of interpersonal communication.
  • Outcome 2: Analyze the significant role that verbal messages, nonverbal communication, self concept and self esteem, emotions, perception, listening, diversity and conflict play in shaping interpersonal communication and relationships.
  • Outcome 3: Evaluate the complexity of interpersonal communication in multiple social contexts.
  • Outcome 4: Use interpersonal skills to build, maintain and enhance social relationships.
  • Outcome 5: Construct and present speeches that explain and apply interpersonal communication theories.


  1. Quizzes
    • 11 Quizzes
    • 10 points each
    • 5 multiple choice, 1 long answer
    • Timed: 25 minutes, 1 attempt only
    • Lowest quiz dropped
  2. Class Discussions on Canvas
    • 10 Discussions
    • 10 points each
    • Replies to classmates required
    • Lowest discussion post dropped
  3. Introduction Speech
    • 2-3 minute speech on a classmate
    • No outline required
    • Speech must be delivered during mandatory meetings
  4. Current Event Speech
    • 5 minute speech, 5-10 minute discussion or audience engagement
    • Connect a current event to a communication area from our class
    • Facilitate a class discussion around the current event and communication concepts
    • Outline required
    • Speech must be delivered during mandatory meetings
    • Peer Responses required in class
  5. Paper Bag Speech
    • 5 minute speech
    • Develop a speech on 2-3 items that reflect your identity
    • Outline required
    • Speech must be delivered during mandatory meetings
  6. Case Study Responses
    • Select two case studies (from predetermined list)
    • Apply course concepts from our class in a series of responses on Canvas
    • Timed responses (80 minutes allowed for completion)