Klara is a secure, HIPAA-compliant patient engagement platform designed to centralize and streamline communication between healthcare providers and patients.
Key Features:
Automated Patient Texting: Klara automates patient outreach through text messaging, reducing phone volume and centralizing communication for a smoother patient experience.
Two-Way Messaging: The platform supports real-time, two-way messaging, allowing patients to communicate with healthcare providers without the need for usernames or passwords. This facilitates timely responses and enhances patient satisfaction.
Telemedicine Integration: Klara enables remote consultations through video visits, complemented by secure messaging and file sharing, ensuring comprehensive virtual care.
Provider Collaboration: Healthcare teams can access patient communications—including calls, texts, voicemails, and web chats—from a centralized thread, improving coordination and care delivery.
Workflow Automation: The platform automates administrative tasks such as appointment reminders, digital intake, and post-visit follow-ups, allowing staff to focus more on patient care.