Technical Support

Accessing Help

The first step in seeking any device assistance is to submit a helpdesk ticket using the below link.

For technical support at school please see the College help desk

HP Warranty Claims

Please follow the below warranty claim process to have any device damage repaired. (see the image below for help finding your serial number)

HP Warranty Claim

If your device get sent out for repair, A loan device will be able to be retrieved from the library.

WINC Contact

WINC supplier contact information below for sales, support or if you are unable to sucessfully submit a claim with HP

Elizabeth Celakoska-Samanova

its.servicedesk@winc.com.au

E elizabeth.samanova@winc.com.au

T 02 9086 7275

F 02 9335 0789

Serial Number

You will need the device and the serial number with you when you call HP to log a warranty claim, please see the image to the left indicating the SN# location.

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