Slow or Frozen

-Follow the first six steps on the home page.

-If it is just a single app that is slow or frozen, make sure to reinstall the app from self service.

-If what you are accessing is through a website, check other websites to see if the issue could be a slow internet connection. Try the wifi page for more help.

-If you feel like it is a slow internet connection, then contact your internet provider.

-If the whole iPad feels slow or freezes up, and the 6 steps did not help, then it is time to contact the help department.