First Steps For All Issues
Most issues should be resolved by following these six steps. If these steps do not work, please move to the next section.
Most issues should be resolved by following these six steps. If these steps do not work, please move to the next section.
Double click the home button and swipe up to close out all apps.
Open Chrome and/or Safari and close out all browser tabs.
Please try to visit other websites to make sure the device is connected to Wifi. (If you are unable to visit any website, then you might be having Wifi issues in your location.)
Press and hold the power and home buttons until you see a white apple appear on the screen.
Navigate to your photos app and delete all unnecessary videos and pictures. Then open the album (recently deleted) and select delete all.
If the above six steps did not fix your issues, please find the app or issue below for more specific support.