COVID Resources

New COVID Emotional Support Resources from NY Project Hope

NYS OMH

Uncertainty. That is a word that we frequently hear at NY Project Hope. The uncertainty due to continued changes caused by COVID-19 has understandably caused many New Yorkers stress and anxiety. It has been a challenging two years, and we understand.


What is NY Project Hope? NY Project Hope is a FEMA-funded program that provides emotional support for NYS residents in response to COVID-19.


Our services include:

  • An Emotional Support Helpline: Our Statewide Helpline is staffed by trained crisis counselors who help callers talk through their emotions and find resources to help them cope with the challenges of COVID. The Helpline is open every day between 8 am-10 pm by calling 1-844-863-9314.

  • Online Wellness Groups: Virtual discussion groups, facilitated by trained crisis counselors, provide emotional support to help people cope with changes caused by COVID. These free, confidential groups are open to all; no registration is required.

  • Local Crisis Counseling Providers: Local NY Project Hope COVID-19-related crisis counseling is available in several NYS counties, including Broome, Dutchess, Erie, Nassau, NYC (all boroughs), Niagara, Oneida, Orange, Rockland, Suffolk, and Westchester.

  • Supportive Resources: NY Project Hope offers digital educational materials, a supportive social media presence, and a website filled with resources and relevant materials that folks can access anytime at www.nyprojecthope.org. Follow us on Facebook, Instagram, and Twitter.

  • Public Education: Contact Cheryl.Gerstler@omh.ny.gov to learn more about virtual presentations!

Since the pandemic began in 2020, over 85,000 people have called our Emotional Support Helpline to talk with trained crisis counselors and over five million people have logged onto NYProjectHope.org to find links to community resources as well as information and coping tips. We want folks to know that they are not alone; NY Project Hope is here for ALL New York State Residents! NY Project Hope is a program of the NYS Office of Mental Health and is funded by FEMA