The purpose of this brief is to demonstrate the current impacts of the coronavirus disease 2019 (COVID-19) public health crisis on Native Hawaiian-owned businesses and identify the resources needed to support their survival.
The global COVID-19 pandemic and resulting pause in economic activity is having “a profoundly negative impact on the State of Hawai‘i, with a sharp drop in spending, employment, and income.”[1]
Recent data demonstrate that 11.1% of all businesses in the State are owned by Native Hawaiians (13,147), and 9.1% (1,202) of these businesses have paid employees.[2]
National reports indicate that small and micro-businesses owned by traditionally marginalized community members, such as native peoples, have begun to bear the greatest brunt of the pandemic-related liquidity and spending crisis. Additionally, federal assistance loan distribution was heavily skewed toward larger, non-minority-owned businesses.[3]
Some of the most dramatically impacted businesses operate within the “Arts, Entertainment, and Recreation” and the “Accommodation and Food Services” sectors.
17.1% of Native Hawaiian-owned business fall within the Arts, Entertainment, and Recreation sector. In comparison 5.3% of all businesses in the state are within this industry.
A lower percentage of (5.9%) Native Hawaiian-owned businesses operate within the Accommodation and Food Services sector. In comparison 3.8% of all businesses in the state are within this industry.[4]
1,044 business owners responded.
84.2% of the businesses surveyed were fully owned or owned in-part by Native Hawaiians (count=879), with 7.9% of the businesses not owned by Native Hawaiians (count=82). 8.0% of businesses did not indicate the race of the business owners (count=83).
Responses were gathered from all counties in Hawaiʻi (Honolulu 52.2%, Hawaiʻi 21.8%, Kauaʻi 5.3%, and Maui 15.2%), Guam (0.2%) and the Continental United States (5.3%).
The majority of Native Hawaiian businesses surveyed report a decline in customer/client demand as an impact of COVID-19 (53.0%). Other highly reported impacts on Native Hawaiian businesses include depletion of cash reserves (48.9%), temporary closure (48.2%), event cancellation (34.1%) and reduction/change in hours of operation (32.4%).
65.0% of responding Native Hawaiian businesses indicate a loss in revenue for the impacted time period of January 31, 2020 to March 31, 2020 in comparison to the same period last year. The median loss reported by Native Hawaiian businesses was $10,000.
Figure 2. Percent of Revenue Dependent on Tourism
Provide comments on this FigureThe tourism industry is one of the sectors most dramatically impacted by COVID-19 in Hawai‘i.[5] However, only 25.0% of Native Hawaiian businesses surveyed report their business revenue to be over 50% dependent on the tourist industry. In comparison, 46.7% of non-Hawaiian businesses report their business revenue to be over 50% dependent on the tourist industry.
Few Native Hawaiian businesses report an increase in customer/client demand (5.3%) or a need to hire staff to cover increased demand (1.9%). Additionally, 3.2% report their business did not experience any of the impacts listed and 5.0% report experiencing other impacts.
Few Native Hawaiian businesses also report permanently closing their business (2.0%).
In comparison to non-Hawaiian businesses, smaller percentages of Native Hawaiian businesses report a reduction in staff coverage, implementation of off-site working options and enhancement of sanitation practices (about a 17 percentage point difference for each area of impact).
Figure 3. Percent of Businesses Reducing Staff
Provide comments on this Figure29.0% of Native Hawaiian businesses responding indicate they have temporarily laid off or reduced their staff, while 13.7% report they have permanently laid off employees. In comparison, a larger percentage of non-Hawaiian businesses indicate they have temporarily reduced their staff (32.5%) and a smaller percentage indicate they permanently reduced their staff (10.0%).
On average Native Hawaiian businesses have temporarily reduced their staff by 5.1 employees per business in comparison to 13.8 employees per non-Hawaiian business.
Permanent reduction in staff by Native Hawaiian businesses averaged 4.0 employees per business in comparison to 1.8 employees per non-Hawaiian owned business.
13.3% of Native Hawaiian businesses indicate they anticipate having to further lay off or reduce their staff on a temporary basis, while 6.9% report they anticipate having to permanently lay off employees. In comparison, smaller percentages of non-Hawaiian businesses indicate they anticipate additional temporary staff reductions (10.0%) and permanent staff reductions (5.0%).
On average Native Hawaiian businesses anticipate additional temporary reductions in their staff by 10.5 employees per business in comparison to 9.5 employees per non-Hawaiian business.
Native Hawaiian businesses anticipate an additional permanent reduction of 5.1 employees per business in comparison to 2.0 employees per non-Hawaiian owned business.
Figure 4. Percent of Businesses Requesting Type of Assistance*
Provide comments on this FigureThe most needed resource reported by Native Hawaiian-owned businesses is working capital grants (57.9%). Other financial needs include delaying GET or other taxes (41.5%) and accessing short-term working capital loans (40.6%).
For Native Hawaiian businesses needing a working capital grant or a short-term working capital loan the estimated need is in the range of $10,000 to $19,999.
Most businesses seeking payment delays indicate needing an estimated four to six month delay (e.g., a delay of GET or other taxes, deferral of lease or mortgage payments, or delay of utility payments).
Nearly half (46.7%) of responding Native Hawaiian-owned businesses are seeking more information from government officials; this is 13.7 percentage points less than non-Hawaiian businesses requesting more information.
The least frequently requested resource for Native Hawaiian businesses is access to COVID-19 testing (24.8%). In comparison, testing is one of the most requested resources by non-Hawaiian businesses (48.9%).
Additionally, 32.9% of Native Hawaiian businesses requested access to health and protective supplies. This is 8.8 percentage points lower than non-Hawaiian businesses (41.7%).
The most popular trainings requested by Native Hawaiian business owners include general business management and assistance with completing emergency assistance forms.
Compared to non-Native Hawaiian businesses, Native Hawaiian businesses are more likely to seek business management trainings (10.0 percentage points higher) and less likely to request trainings on how to protect employees (7.3 percentage points lower).
Figure 5. County Differences in Areas of Impact for Native Hawaiian Businesses*
Provide comments on this FigureNative Hawaiian businesses in Kauaʻi and Maui Counties most frequently report temporarily closing (66.7% and 58.7%, respectively). In comparison, Native Hawaiian businesses in Hawaiʻi and Honolulu Counties most frequently report a decline in customer/client demand (49.1% and 59.7%, respectively).
Additionally, in Kauaʻi County a reduction in staff coverage was one of the top five impacts reported by Native Hawaiian businesses (22.2%) (not shown in figure). A smaller percentage of Kauaʻi Native Hawaiian businesses report event cancellation (18.5%) and reduction/changes in hours of operation (18.5%).
Figure 6. County Differences in Types Assistance Requested by Native Hawaiian Businesses*
Provide comments on this FigureAlthough working capital grants are the most frequently requested assistance in all counties, a greater percent of Native Hawaiian businesses in Maui need this type of financial help (73.9%). Also, the need for delay of taxes and short-term working capital loans are more frequently reported in both Kauaʻi and Maui Counties.
Native Hawaiian businesses in Kauaʻi and Maui Counties also report a delay of utility payments as one of their top five needs (not shown in figure).
Data suggest Native Hawaiian-owned businesses will need greater access to capital (a long-standing struggle), support to keep employees working, and technical assistance to manage their business and complete various applications. Additionally, educational material on health and safety for employees, targeting Native Hawaiian business owners should be developed and disseminated.
On a positive note, Native Hawaiian-owned businesses appear to be less dependent upon tourism, suggesting they may be able to better stabilize prior to the lifting of travel quarantine and thus, serve as important drivers in flattening the state's unemployment curve as we enter into the “kamaʻāina economy” stage of recovery.
Native Hawaiian business owners have overcome socio-economic barriers and obstacles to accessing capital to develop businesses that contribute to Hawaiʻi's economy. By providing appropriate support and equitable access to assistance programs, the state can sustain Native Hawaiian entrepreneurs in driving and building long-term resiliency of the overall economy.
This brief was produced through a collaboration by the Hawaiʻi Island Native Hawaiian Chamber of Commerce, Kauaʻi Native Hawaiian Chamber of Commerce, Maui Native Hawaiian Chamber of Commerce, Native Hawaiian Chamber of Commerce, Office of Hawaiian Affairs, Liliʻuokalani Trust, and Kamehameha Schools' Strategy & Transformation Group.