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❓ where do I find general information ❓

Here are some common links for ʻohana that may need to be referenced often:

Site Under Construction

Please visit the Kula Waena Hawaiʻi site for more links & updates:

Kula Waena Site

bookmark links on your mobile device

You can bookmark any of these links on your mobile devices for quick access to them later. Adding them to your "Home Screen" would be like creating a unique App for any site!

Click on this PDF link 👉🏽 for step-by-step instructions on how to do this for both iPhone and Android devices. There are a couple of videos below also that can be useful, if you prefer this over the PDF.

iPhone IOS

Look for this icon

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Android

Look for this icon

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iPhone iOS Instructions

Android Instructions

are you a canvas parent observer?

benefits of being a parent observer

View student assignment due dates
Classroom announcements
View assignment scores and feedback

Check out the link below for more details:

Canvas ʻOhana Information

tips & tricks

When setting up the observer feature, do this with your child as you will need the Pairing Code in their account.
Keep in mind, you only need to do this ONCE! As soon as you're set up, you won't have to pair again!
You can observe multiple children in Canvas and can switch between the child you are observing with ease.

how do I check grades in infinite campus?

ic is for grades & report cards

While you can find more detailed in-progress information about your child's assignments and quizzes in Canvas, Infinite Campus is where final grades and the most updated scores will be. Make sure to follow the log-in instructions and find the "Grades/Grade Book Updates" link. Instructions can be found at this link:

Infinite Campus Grades

tips & tricks

Don't do a general search for Infinite Campus (IC), make sure to use the provided links. You may get an error message when trying to log-in to a different campus' account instead of the Kamehameha Schools IC.

where do I go for laptop kōkua and tech questions?

ʻOhana Help

HPK for laptop kōkua

Hale Pahana Kipaepae (HPK) is where your child can get support for their laptop during the school day, while they are on campus. If your child's laptop isn't working properly, they can try a few steps found on the HPK homepage. If those 4 steps are not working, they can seek out kōkua during their school day from their kumu, who can issue them a loaner laptop.

Haumāna should back-up their data on Google Drive (or an external drive) before getting a loaner at school.

Kumu can guide students through the loaner process and help them fill out a repair request form to make sure their laptop gets fixed as quickly as possible.

Hale Pahana Kipaepae

ʻOhana help desk for LMS & Distance Learning support

The ʻOhana Help Desk is a resource for families that need kōkua with their tech! They can kōkua with questions about Canvas, Zoom, or Microsoft Teams for distance learning.

You call them by phone: 808-842-8822

7:30am - 4:30pm Monday - Friday, except on school holidays.

You can also email them: ohanatechhelp@ksbe.edu. Please allow for the next busines day response to your email inquiry.

You can also find a few self-help guides on the ʻOhana Help Desk website.

ʻOhana Help Desk

Site Under Construction