KEY ASPECTS
This approach was unique to align with better outcomes for tamariki, which include:
- it is a whaanau-centric process (starts with the lived experience of whaanau and involves them throughout the process)
- it builds whaanau capacity (two capacity-building workshops have been held with whaanau participants)
- it is strengths-based (whaanau are recognised as the experts in their lives)
- it is holistic (it seeks to understand all the enablers and barriers that whaanau have to supporting better outcomes for their tamariki)
The 3 Phases of the Process
Completed between August and December 2016:
1. Ethnography (school boards gave their permission for whaanau to be invited to participate and conversations with whaanau took place);
2. Insight mining and synthesis (conversations with whaanau were completed and transcribed);
3. Ideation and prototyping (insights raised in these conversations were synthesised into six big ideas (see 'Insights' below) and further refined (during the co-design sprint) and tested (during the sprint and at Christmas in the Pa).
The 18 whaanau conversations that took place resulted in six broad themes:
1. Whakawhanautanga: Connectedness and caring for others
2. Safety in the neighbourhood and at school
3. Tōku kainga, Tōku whare: Home - where whānau values are practised and there are some structural issues with homes
4. Aspiring to better futures for tamariki
5. Parenting - the need for self-care and the difficulties associated with blended families and co-parenting
6. Papakura - pride in Papakura and wanting to see it thrive
This 2-day sprint, held 13th-14th December 2016, began with a discussion of the six insights and whaanau decided to design and build solutions around the first three themes. By the end of the second afternoon, three prototypes had been built and were presented by whaanau to invited guests who had been identified as key stakeholders in the delivery of programme goals. Guests were asked to think about the prototypes and how they can support the testing and later implementation. Watch this short video on the sprint.