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Queries, FAQ, Self-Help, Documents, Resources & More. This should be your source for all our general information.
Is your email suspended/deactivated?
If you would like your account to be unsuspended, please contact execsec@keelworks.org with the following:
Your KeelWorks email (or name).
Date of Suspension or deactivation.
Are you having issues with your google account?
If you would like to report any issues with your google account, please contact account.issues@keelworks.org.
Please ensure that you:
State the issue.
If possible, provide an image/video of the issue.
Would you like to report a suspicious message (phishing)?
If you would like to report any phishing or suspicious emails or messages, please contact gws-cybersec@keelworks.org with the following:
Details about the incident.
Provide any relevant details (e.g the phishers phone number or email address) as well as the time.
Any losses (e.g access to your KeelWorks account or money lost).
An image or video of the incident.
Are you having issues with Github?
If you would like to report any issues with Github, please contact github.admin@keelworks.org. Please ensure that you:
State the issue.
If possible, provide an image/video of the issue.
Are you having issues with Teamgantt?
If you would like to report any issues with Teamgantt such as your account being deactivated, please contact Anantha.Gudimella@keelworks.org.
Please ensure that you:
State the issue.
If possible, provide an image/video of the issue.
Do you need any help with our applications?
If you are having any trouble with any application we use, please make sure you check the tools and system guide: Tools and Systems - Onboarding FinalizationÂ
If you can't find what you're looking for, make sure you check on youtube and then your department's Program Manager.
Self-Help: Top 10 Requests
This section offers guidance on setting up essential applications and securing your accounts. Discover answers to common setup questions and learn best practices to ensure your access remains safe and efficient.
Data Security Precautions
Authentication verifies user identities, while 2FA enhances security with methods like passwords. At KeelWorks, we ask you to active 2FA to secure your account and avoid risk of account suspension.
Email Filtering
At Keelworks, we value personal data. To mitigate email-related risks, we suggest implementing filtering rules on your KeelWorks email addresses. This targeted strategy enhances security and reduces potential threats.
Setting up Google Drive
To set up your KeelWorks drives, save the KW folder in starred. To ensure important documents that your team uses aren’t lost if accounts are removed, store ked documents in the folder for easy access and storage.
🗞️ Recent News
Here's what we have going on around the company for IT needs. If you have a suggestion, please contact us here.
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