Washington Real Estate Course Guide

The Kaplan Commitment* - Achieve Success with Kaplan's Real Estate Licensing Program

At Kaplan, we're committed to your success. With our proven program and your dedication, you'll have everything you need to complete your education, pass your state exam, and start your real estate career. We’re confident that you’ll pass your state exam the first time. If not, we’ll help you pass at no additional cost.  *Kaplan Commitment applies to course purchases on or after 8/26/24. 

Kaplan’s Commitment to You:

• Ongoing Support: If you don’t pass your state exam, Kaplan will continue to provide personalized assistance at no cost.

• Personalized Study Plan: Our instructors will create a study plan based on your strengths and areas for improvement, ensuring you’re fully prepared.

• Access to Resources: You’ll keep access to Kaplan’s exam prep tools and expert instructors for up to 18 months (varies by state).

Steps to Qualify for Kaplan’s Commitment Offer:

1. Watch the Commitment Video (See The Kaplan Commitment course in the LMS)

   • Within 14 days of enrolling, watch the video and complete the final exam.

   • Look for the green checkmark next to the second image in your course as confirmation.

2. Complete the Program

   • Finish all required courses and exam prep materials.

3. Take Your State Exam

   • Sit for the State exam within 30 days of completing the program (some states may allow more time).

   • If you pass, you do not need to complete any more steps.

   • If you don't pass, move on to steps 4-6.

4. Submit the Kaplan Commitment Form (if you do not pass)

   • Fill out the Kaplan Commitment Request Form (See The Kaplan Commitment course in the LMS) within 7 days of taking and not passing the State licensing exam to schedule a personalized meeting with an instructor.

5. Follow the Study Plan

   • Engage with the study plan created by your instructor and attend all scheduled meetings.

6. Retake Your State Exam

   • Attempt the state exam again within 30 days of your one-on-one meeting.

• Verify your correct Legal Name and your personal information is correct (as necessary for your state)

  • Please verify that you have registered using your full legal name (First, Middle, Last), as it appears on your government-issued ID, as well as the correct personal information.  This will ensure the accuracy of your certificates of completion upon passing your final exam(s).  

  • If you did not register using your full legal name, or your personal information needs to be corrected, please get in touch with Customer Support PRIOR to taking your final exams and applying for your state exam.

  • If the name on your Kaplan certificate and photo ID do not align, the testing provider will prohibit you from taking the examination. Failure to set this up correctly may result in applications being flagged as incomplete and subsequently lost in the system. 

• All students will have six months to complete their course from the date of purchase. 

1.  Complete the 90-hour Licensing Course and Exams

2. • Register as a student with PSI after starting but before completing the education.

     • Follow the registration instructions on the PSI website.

   • Complete the 2 courses (Real Estate Fundamentals and Real Estate Practices) and successfully pass the exams.

     • Real Estate Fundamentals is 60-course hours and Real Estate Practices is 30-course hours.

     • Each student is required to complete 60 hours for Fundamentals and 30 hours for Practices before they can take their exams.

   • Prepare for the State and National exams by taking the Exam Prep class (optional, but highly encouraged).

   • Take the post-tests after you've completed the Exam Prep course to focus your studies before the PSI test.

   • Pass by obtaining 75% or higher on your exams.

2. Fingerprinting & Background Check

2. • Schedule fingerprinting service through IdentoGO.  (due every 6 years)

     • Results typically take 10 -14 days to appear in the Washington Department of Licensing (WADOL) system.

     • WADOL must receive your results before you apply for a license.

3. Pass both WA Broker Licensing Courses/Exams

   • After your school submits your course completions for both courses electronically to PSI you can schedule the exams.

   • To schedule the exam visit PSI Exams and sign in to register for the Washington Broker Exam.

   • You must achieve a scaled score of 70%.

   • Exam results are valid for 1 year.  If you don't apply for your license before the results expire, you will need to reapply to take the exam. 

   • Review the WA Candidate Information bulletin for additional information.

4. Apply for your license with WADOL.

2. • After receiving a notification from WADOL that the passing exam results are one file you can start your application. 

   • To start your application, log in or sign up using a Google Chrome browser that allows pop-ups.

   • When you see the "Your To-Do's" section, click the "Apply for License" button.

   • Pay your fees online which include both the licensure fee and a research fee.

   • After you receive your license, a firm can invite you to join them to activate your license.  You must log in and accept their invitation to make your license active with that firm.

We are here to help you on your education journey.  Here are some important teams that can help you along the way:

Customer Support Team

Chat is available via the website.

Email: restudentsupport@kaplan.com

Phone: 800.636.9517

Hours: Monday–Friday 6:00 am–3:00 pm PT

Contact for help regarding: printing a certificate, upgrading your package, locating/tracking materials, or requesting a transfer or extension.  

Technical Support Team

Phone: 888.213.5124

Phone Hours:  Monday-Friday 5:00 am - 7:00 pm PT - If you require immediate assistance, please call.

Email: REtechsupport@kaplan.com

Email Hours:  24 hours/day, 7 days/week - Emails are responded to within 24 hrs.

Contact for help regarding: technical assistance with online education.  

Instructor Support Team

Email: nationalleadinstructor@kaplan.com

Hours: Monday-Friday, 8:00 am-4:00 pm PT or by appointment

Contact for help regarding: questions involving content, materials, missing a class, or setting a schedule.

Community Forum

Website:  https://community.kaplan.com/realestate/

Kaplan Real Estate Community (KREC) creates one place for students to ask questions, find answers, engage with our expert instructors, and network with other Kaplan students at any time of day.  Access the Community Forum from your LMS through Your Live Online Learning HUB.

We are here for you and are committed to doing our part so you can achieve your goals!

Washington State Department of Licensing

Washington Real Estate Laws & Rules

Fingerprinting and Background Check:  Schedule fingerprinting service through IdentoGO. 

Kaplan's Real Estate Accelerator Course

Kaplan's Continuing Education Courses 

Kaplan's Terms and Conditions

What is the Live Online Learning HUB?

• Your Live Online Learning HUB is your portal to all of your live LEARN classes.  It contains your Live Online calendar, the necessary Zoom links to attend the sessions, your class resources, and access to the Community Forum. 

What can I expect from a live LEARN session?

• Live LEARN sessions complement your online licensing program.  A live instructor offers a concentrated review or preview of the most challenging topics essential for success on test day. 

Why would I go to the same LEARN session more than once?

• Studies have shown that repetitive learning significantly increases the memory performance for detailed and associative information.  With this in mind, our LEARN sessions are designed so you can decide when you want/need the information.  You may choose to preview the information you are about to study or review the information you just learned in your online course.  

What is the difference between an Evergreen course and a Reiteration course?

• An Evergreen course has multiple sessions that repeat. (Ex; session 1, 2, 3, 4, then starts over)

• A Reiteration course is the same course that repeats.  (Ex; session 1 on Monday, session 1 on Wednesday)

How do I access my Live Online Courses?

• Access your course through your Learning Management System (LMS) by selecting the name of the course.  Once in the course, select the course folder, click Start Course, then click Join to enter the Zoom online classroom.

  • Pro-Tip: Arrive 5-10 min prior to class to ensure your camera and microphone are working properly.

  • Test your live online connection here.

  • For tech issues, please contact Tech Support.

Can I earn my completion certificates by only attending LEARN sessions? 

• No.  You must complete your required online course to earn your course completion certificates.  LEARN sessions are supplemental to your online course. 

How long do I have to finish my courses?

• You have 6 months to complete your courses

• The Access End date is listed under each course name on your LMS

Can I re-take courses?

• As long as you are in your enrollment period, you can retake a course.  Please contact Customer Support to enroll in a re-take course.

Are extensions available?

• We understand life happens and sometimes, 6 months is not long enough.  Therefore, we offer extension packages.  Please be aware that enrollments may not exceed 12 months from the original date of purchase. 

Where do I find my Course Completion Certificates?

• Log in to your LMS.  At the top right, click "My Account".  Your course completion certificates will be housed under the completions tab.

What do I do with my Course Completion Certificates?

• You must provide your Course Completion Certificate(s) when you take your State and National Licensing Exams at the third-party testing provider (PSI or PearsonVUE).

How do I complete my Fingerprints and Background check?

• Schedule fingerprinting service through IdentoGO.

How do I register to take my exams at PSI?

• See the PSI Exam Tips section on the online course syllabus page.

Can I register to take my exams at PSI if I've only passed one of my course exams?

• • No.  You must pass both course exams to be eligible to register to take your State Licensing exam(s) at PSI.

What score do I need to pass my PSI exams?

• • A scaled score of 70%.

What holidays does Kaplan observe?

• New Year's Day, Martin Luther King Jr. Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving, Day After Thanksgiving, and Christmas Day.