NC Real Estate Post-licensing Guide
Welcome to Kaplan's Real Estate Postlicensing Program.
This how-to guide was created to assist you in navigating your licensing study program and preparing you for the end-of-course exam.
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Welcome to Kaplan Real Estate Education!
Welcome to Kaplan Real Estate Education!
WELCOME TO THE KAPLAN FAMILY!
I am excited that you have chosen Kaplan as your real estate education provider and provided this how-to guide as a roadmap to help you navigate through your coursework and provide answers to many of the most commonly asked student questions.
I suggest that you read through the guide created for your specific postlicensing course (see menu on the top left indicated with the three horizontal lines) before you begin your studies so you can familiarize yourself with how your course will work. If you are unsure what course you purchased, check your order confirmation for more details. If you have any questions, please reach out to me or the appropriate team, who will be happy to assist you as you begin your real estate journey.
NAVIGATION TIP: We try, whenever possible, to direct you via underlined hyperlinks to the area where you can locate the information we are referencing or to direct you to additional information that you can read in greater detail.
I am here to answer any questions that you have while you are taking Post licensing courses; and, when you have completed them, I would be happy to talk with you about CE!
Congratulations on your first steps towards your new career!
Amy Klingensmith
NC and SC Regional Manager
amy.klingensmith@kaplan.com
Before You Begin
Before You Begin
Let’s get started! Have you:
Registered for the course?
Received two emails from Kaplan (Restudentsupport@kaplan.com)
1. An order confirmation
2. Online access to your account
(If you have not received these emails, please check your spam folder. If you cannot locate the emails, contact Customer Support at the number below.)
Accessed your course through LMS?
Ordered your manual for the course?
Review these important steps in more detail in this section.
Legal Name and NCREC License Number
Please verify that you have registered using your full legal name, as it appears on your driver's license or passport, as well as your NCREC license number to ensure the accuracy of your certificates of completion upon passing your final exam(s).
If you did not register using your full legal name, or the license number is incorrect, please contact Customer Support at 800.660.8105 to update your information PRIOR to taking your final exams and applying for your state exam.
If the name on your Kaplan certificate of completion and the license number does not match your legal identification sent to the NCREC, the NCREC may not ensure proper credit.
Accessing the Learning Management System (LMS)
You will access your study program through your LMS, which houses all of your online course assets. Depending on the package purchased, this is where you will access live online classes and OnDemand videos, locate course material, take final exams, and complete exam preparation activities. When accessing the LMS for the first time, you will be required to set up your account password. Please refer to the Online Access email you were sent upon enrollment for the link to set up your account.
If you have any questions, please reach out to us immediately. We are only an email or phone call away.
Cameras: The NCREC requires that students must have their cameras on at all times during classes. Please make sure your camera is working before you begin your class.
Completion time: All students will have six months to complete their course from the date of purchase. Per North Carolina Real Estate Commission Rule 58H .0207(b), you must complete your course, including passing the proctored end-of-course exam, within 180 days of enrollment.
Course access extensions cannot be granted.
Proctoring sessions: Please note that proctoring sessions fill up in advance. Please plan accordingly, complete your coursework and schedule your proctoring session at least two weeks in advance of your desired proctoring session date.
Have You Ordered Your Manual for Postlicensing?
Have You Ordered Your Manual for Postlicensing?
The book for Post Licensing is the most current edition of the Real Estate Manual.
This is available for online subscription or a physical book. Select Order the NCREC Manual
The same manual will be used for all three Post courses. You may purchase either an online subscription or a physical book.
Your Virtual Classroom: How to Interact with the Instructor and Fellow Students
Your Virtual Classroom: How to Interact with the Instructor and Fellow Students
Connect with an instructor to ask questions or view helpful files for your Post Licensing Courses
Your classroom code is nxdqean
Newly Licensed? This Is What You Need to Know!
Newly Licensed? This Is What You Need to Know!
A licensee who is initially licensed as a provisional broker is required to complete the North Carolina Real Estate Commission's Post-Licensing Education Program within the first 18 months of their licensure.
This program consists of three individual classes which are all 30 hours in length, including a final examination. Once satisfactory completion of the courses has been made, a licensee will no longer have the "provisional" status on their license.
If all three 30-hour courses have not been completed by the 18th month after the date of licensure, the licensee will go to Inactive status.
There is no prerequisite for post-licensing courses.
All post-licensing students must present their license card or documentation of their license number from the North Carolina Real Estate Commission.
The courses may be taken in any order, and commencement of the courses may happen immediately after initial licensure as a provisional broker.
This course will be taught live online via Zoom meeting. Students will be required to have a stable high-speed internet connection, a device capable of accessing the webinar, and a webcam/microphone for student interaction.
Proctored Final Exam
Proctored Final Exam
State regulations require that you take a proctored final exam. Once you have completed all your coursework, you may schedule your final exam with our qualified virtual proctors. Please note that proctoring sessions fill up in advance. Please plan accordingly and complete your coursework and schedule your proctoring session at least two weeks in advance of your desired proctoring session date.
The exam must be proctored by Kaplan. Virtual Classroom Proctoring is available. Per state regulations, all students seeking North Carolina Real Estate Licensing Education credit must have a video camera (webcam), and the camera must be enabled for the entire duration of the exam. You are allowed two attempts to pass the exam. The same proctoring process must be followed for each exam attempt.
Helpful Links
Helpful Links
Kaplan Terms and Conditions: https://www.kapre.com/company/terms-conditions
North Carolina Real Estate Commission: https://www.ncrec.gov
Kaplan's Post Education Courses: https://www.kapre.com/real-estate-courses/north-carolina/post-licensing/broker
Kaplan Professional Development Courses: https://www.kapre.com/real-estate-courses/north-carolina/professional-development
Kaplan Real Estate Career Toolbox: https://www.kapre.com/resources/
One-on-One Tutoring
One-on-One Tutoring
We are committed to your success as you navigate through the course. To ensure you have every opportunity to understand the content, we offer live one-on-one tutoring sessions. These are a great way to clear up any questions you might have before taking the exam or during the course of the class if you are having trouble with specific areas.
The tutoring calendar can be found by clicking Tutoring Calendar and signing up for a time slot that is available.
Frequently Asked Questions
Frequently Asked Questions
How do I access my Live Online Classes?
Access your course through your Learning Management System (LMS) by selecting the name of the course. Once in the course, select the yellow icon, click start course, then launch presentation to enter the live online classroom.
Pro-Tip: Enter the classroom via a Google Chrome Browser. Arrive 10-15 minutes before class to ensure your camera and microphone are working properly.
Test your connection prior to the event by visiting this link and following the on-screen instructions.
For tech issues, please refer to this Kaplan Tech reference document.
Can I re-take classes?
As long as you are within your enrollment period, you can retake classes. Please contact Customer Support at 800.660.8105 to schedule a class retake.
Can I change the package I purchased?
If you don't feel like this is the right package for you, there is an option to upgrade to another package as long as you are still within your 6 month enrollment period by contacting Customer Support at 800.660.8105.
Are extensions available?
No. The NCREC only allows you to have six months to complete your course. If you can not complete it within six months, you will need to start over.
How much time can I miss in the Live Online class?
The NCREC states that you can not miss more than 10%. If so, you can not sit for the exam and there is no opportunity for make-up time.
What if I don't pass my course on the two exam attempts given?
If you do not pass your course on either the initial exam or the retake and are still within your six-month enrollment period, you are able to retake the course. Please contact Customer Support at 800.660.8105 or visit www.kapre.com to chat with CS and reenroll.
Where do I find my Course Completion Certificates?
Log in to your LMS. At the top right, click "My Account." Your course completion certificates will be located in the completion tab.
Kaplan Contact Information
Kaplan Contact Information
We are here to help you on your education journey. Here are some essential teams that will help you along the way:
Customer Support Team
Phone: 800.660.8105
Email: restudentsupport@kaplan.com
Hours: Monday–Thursday, 8:30 am–7:00 pm Eastern Time; Friday 8:30 am–7:30 pm Eastern Time
Contact for help regarding: printing a certificate, upgrading your package, locating/tracking materials, extensions, or requesting a transfer.
Technical Support Team
Phone: 888.213.5124
Email: retechsupport@kaplan.com
Contact for help regarding accessing or viewing your courses or exam, assistance with online education issues.
Instructor Support Team
Regional Manager: Amy Klingensmith
Email: amy.klingensmith@kaplan.com
Email: releadinstructornc@kaplan.com
Hours: Monday-Friday, 9:00 am-5:00 pm Eastern Time or by appointment
Contact for help regarding questions involving course content, materials, or setting up a study schedule. All emails will be answered within 24 hours or the next business day.
We wish you the best of success in your real estate courses! We are committed to doing our part to provide the opportunity for you to achieve your goals!
We wish you the best of success in your real estate courses! We are committed to doing our part to provide the opportunity for you to achieve your goals!
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