NC Real Estate Licensing Guide
Welcome to Kaplan's Real Estate Licensing Program.
This how-to guide was created to assist you in navigating your licensing study program and preparing you for the state licensing exam.
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Welcome to Kaplan Real Estate Education
Welcome to Kaplan Real Estate Education
Please watch this video to help you get started.
The Kaplan Commitment
The Kaplan Commitment
The Kaplan Commitment* - Achieve Success with Kaplan's Real Estate Licensing Program
At Kaplan, we're committed to your success. With our proven program and your dedication, you'll have everything you need to complete your education, pass your state exam, and start your real estate career. We’re confident that you’ll pass your state exam the first time. If not, we’ll help you pass at no additional cost. *Kaplan Commitment applies to course purchases on or after 8/26/24.
Kaplan’s Commitment to You:
Ongoing Support: If you don’t pass your state exam, Kaplan will continue to provide personalized assistance at no cost.
Personalized Study Plan: Our instructors will create a study plan based on your strengths and areas for improvement, ensuring you’re fully prepared.
Access to Resources: You’ll keep access to Kaplan’s exam prep tools and expert instructors for up to 18 months (varies by state).
Steps to Qualify for Kaplan’s Commitment Offer:
Watch the Commitment Video (See The Kaplan Commitment course in the LMS)
Within 14 days of enrolling, watch the video and complete the final exam.
Look for the green checkmark next to the second image in your course as confirmation.
Complete the Program
Finish all required courses and exam prep materials.
Take Your State Exam
Sit for the State exam within 30 days of completing the program (some states may allow more time).
If you pass, you do not need to complete any more steps.
If you don't pass, move on to steps 4-6.
Submit the Kaplan Commitment Form (if you do not pass)
Fill out the Kaplan Commitment Request Form (See The Kaplan Commitment course in the LMS) within 7 days of taking and not passing the State licensing exam to schedule a personalized meeting with an instructor.
Follow the Study Plan
Engage with the study plan created by your instructor and attend all scheduled meetings.
Retake Your State Exam
Attempt the state exam again within 30 days of your one-on-one meeting.
Important Information Before You Begin
Important Information Before You Begin
Legal Name and Last 4 Digits of Your Social Security Number
Please verify that you have registered using your full legal name (First, Middle, Last), as it appears on your driver's license or passport, as well as the last 4 digits of your social security number to ensure the accuracy of your certificates of completion upon passing your final exam(s).
If you did not register using your full legal name, or the last 4 digits are incorrect, please contact Customer Support at 800.660.8105 to update your information PRIOR to taking your final exams and applying for your state exam.
If the name on your Kaplan certificate of completion and the last 4 digits of your social do not match your legal identification sent to the NCREC, the NCREC may return your state exam application to you.
All students will have six months to complete their course from the date of purchase.
If you have any questions, please reach out to us immediately. We are only an email or phone call away.
Cameras: The NCREC requires that students must have their cameras on at all times during classes. Please make sure your camera is working before you begin your class.
All students will have six months to complete their course from the date of purchase. Per North Carolina Real Estate Commission Rule 58H .0207(b), you must complete your course, including passing the proctored end-of-course exam, within 180 days of enrollment.
Course access extensions cannot be granted.
Please note that proctoring sessions fill up in advance. Please plan accordingly and complete your coursework and schedule your proctoring session at least two weeks in advance of your desired proctoring session date.
Steps to Obtain Your License
Steps to Obtain Your License
Complete Your Background Check. To apply for your real estate license, you must obtain a Criminal Record Check. During the prelicensing course, your instructor will explain and guide you.
Apply for Your License. After you successfully complete the required 75 hours of coursework and pass the course exam, you’ll need to fill out a State Licensing Application. Applications are available online at the NC Real Estate Commission website.
Schedule Your North Carolina Licensing Exam. After applying for your license, you will receive your notice of examination eligibility from the Commission. Once you have received your notice, you can schedule your State Licensing Exam with Pearson Vue, the state’s selected exam provider. You have three years from the date your application is filed to pass the examination. License applicants may schedule appointments online at Pearson Vue or by phone at 800-745-2627.
Take the North Carolina State Licensing Exam. You can set yourself up for success on exam day with our Live Exam Prep Course, which is free with your enrollment. The state exam is given electronically, and you will receive your results at the testing center immediately upon completion. After successfully passing the examination, you will be issued your provisional broker’s license.
Receive Your State License and Hang It with a Broker. Congratulations! You successfully completed all of the prelicensing requirements and have received your provisional broker’s license. To begin your career, you will need to work under the supervision of a licensed North Carolina Broker-in-Charge.
NC Candidate Bulletin
NC Candidate Bulletin
Please click the above link to access the student bulletin. You will need to review this to ensure you have all of the required information to be successful in your program.
Contact Us
Contact Us
Customer Support Team
Phone: 800.660.8105
Email: restudentsupport@kaplan.com
Hours: Monday–Thursday, 8:30 am–7:00 pm ET; Friday 8:30 am–7:30 pm ET
Contact for help regarding: printing a certificate, upgrading your package, locating/tracking materials, extensions, or requesting a transfer.
Technical Support Team
Phone: 888.213.5124
Email: retechsupport@kaplan.com
Contact for help regarding: accessing or viewing your courses or exam, assistance with online education issues.
Instructor Support Team
Email: releadinstructornc@kaplan.com
Hours: Monday-Friday, 9:00 am-5:00 pm ET or by appointment
Contact for help regarding: questions involving course content, materials, or setting up a study schedule. All emails will be answered within 24 hours or the next business day.
Community Forum
Website: https://community.kaplan.com/realestate/
Kaplan Real Estate Community (KREC) creates one place for students to ask questions, find answers, engage with our expert instructors, and network with other Kaplan students. Access the Community Forum from your LMS through Your Live Online Learning HUB.
We are here for you and are committed to doing our part so you can achieve your goals!
We are here for you and are committed to doing our part so you can achieve your goals!
Course FAQs
Course FAQs
What is the Live Online Learning HUB?
Your Live Online Learning HUB is your portal to all of your live LEARN classes. It contains your Live Online calendar, the necessary Zoom links to attend the sessions, your class resources, and access to the Community Forum.
What can I expect from a live LEARN session?
Live LEARN sessions complement your online licensing program. A live instructor offers a concentrated review or preview of the most challenging topics essential for success on test day.
Why would I go to the same LEARN session more than once?
Studies have shown that repetitive learning significantly increases the memory performance for detailed and associative information. With this in mind, our LEARN sessions are designed so you can decide when you want/need the information. You may choose to preview the information you are about to study or review the information you just learned in your online course.
What is the difference between an Evergreen course and a Reiteration course?
An Evergreen course has multiple sessions that repeat. (Ex; session 1, 2, 3, 4, then starts over)
A Reiteration course is the same course that repeats. (Ex; session 1 on Monday, session 1 on Wednesday)
How do I access my Live Online Courses?
Access your course through your Learning Management System (LMS) by selecting the name of the course. Once in the course, select the course folder, click Start Course, then click Join to enter the Zoom online classroom.
Pro-Tip: Arrive 5-10 min prior to class to ensure your camera and microphone are working properly.
Test your live online connection here.
For tech issues, please contact Tech Support.
Can I earn my completion certificates by only attending LEARN sessions?
No. You must complete your required online course to earn your course completion certificates. LEARN sessions are supplemental to your online course.
How long do I have to finish my courses?
You have 6 months to complete your courses
The Access End date is listed under each course name on your LMS
Can I re-take courses?
As long as you are in your enrollment period, you can retake a course. Please contact Customer Support to enroll in a re-take course.
Are extensions available?
No. The NCREC only allows you to have six months to complete your course. If you can not complete it within six months, you will need to start over.
How much time can I miss in the Live Online class?
The NCREC states that you can not miss more than 3 hours. If so, you can not sit for the exam and there is no opportunity for make-up time.
What if I don't pass my course on the two exam attempts given?
If you do not pass your course on either the initial exam or the retake and are still within your six-month enrollment period, you are able to retake the course. Please contact Customer Support or visit www.kapre.com to chat with CS and reenroll.
Where do I find my Course Completion Certificates?
Log in to your LMS. At the top right, click "My Account." Your course completion certificates will be located in the completion tab.
How do I apply for my State Exam?
Please refer to Applying for the North Carolina Licensing Exam dropdown in your course syllabus for detailed instructions outlining the application process.
How do I complete my background check?
Please refer to Applying for the North Carolina Licensing Exam dropdown in your course syllabus for detailed instructions outlining the application process.
Proctored Final Exam
Proctored Final Exam
PROCTORED FINAL EXAM:
Once you have completed all your coursework, you may schedule your final exam with our qualified virtual proctors. Please note that proctoring sessions fill up in advance. Please plan accordingly and complete your coursework and schedule your proctoring session at least two weeks in advance of your desired proctoring session date. State regulations require that you take a proctored final exam.
The exam must be proctored by Kaplan. Virtual Classroom Proctoring is available. You are allowed two attempts to pass the exam. The same proctoring process must be followed for each exam attempt.
Per state regulations, all students seeking North Carolina Real Estate Pre Licensing Education credit must have a video camera (webcam), and the camera must be enabled for the entire duration of the exam.
NCREC Prelicensing Syllabus
NCREC Prelicensing Syllabus
Please click the above link to access the student syllabus. You will need to review this to ensure you have all of the required information to be successful as a NC Broker.
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