Welcome to Kaplan's Real Estate Prelicensing Program.
This how-to guide was created to assist you in navigating your licensing study program and prepare you for your licensing exam.
Reminder: Your LMS is now in another tab.
To return to the LMS, switch back to the Learning Management System tab.
Please watch this video to help you get started.
The Kaplan Commitment* - Achieve Success with Kaplan's Real Estate Licensing Program
At Kaplan, we're committed to your success. With our proven program and your dedication, you'll have everything you need to complete your education, pass your state exam, and start your real estate career. We’re confident that you’ll pass your state exam the first time. If not, we’ll help you pass at no additional cost. *Kaplan Commitment applies to course purchases on or after 8/26/24.
Kaplan’s Commitment to You:
Ongoing Support: If you don’t pass your state exam, Kaplan will continue to provide personalized assistance at no cost.
Personalized Study Plan: Our instructors will create a study plan based on your strengths and areas for improvement, ensuring you’re fully prepared.
Access to Resources: You’ll keep access to Kaplan’s exam prep tools and expert instructors for up to 18 months (varies by state).
Steps to Qualify for Kaplan’s Commitment Offer:
Watch the Commitment Video (See The Kaplan Commitment course in the LMS)
Within 14 days of enrolling, watch the video and complete the final exam.
Look for the green checkmark next to the second image in your course as confirmation.
Complete the Program
Finish all required courses and exam prep materials.
Take Your State Exam
Sit for the State exam within 30 days of completing the program (some states may allow more time).
If you pass, you do not need to complete any more steps.
If you don't pass, move on to steps 4-6.
Submit the Kaplan Commitment Form (if you do not pass)
Fill out the Kaplan Commitment Request Form (See The Kaplan Commitment course in the LMS) within 7 days of taking and not passing the State licensing exam to schedule a personalized meeting with an instructor.
Follow the Study Plan
Engage with the study plan created by your instructor and attend all scheduled meetings.
Retake Your State Exam
Attempt the state exam again within 30 days of your one-on-one meeting.
Verify your correct Legal Name and your personal information is correct (as necessary for your state)
Please verify that you have registered using your full legal name (First, Middle, Last), as it appears on your government-issued ID, as well as the correct personal information. This will ensure the accuracy of your certificates of completion upon passing your final exam(s).
If you did not register using your full legal name, or your personal information needs to be corrected, please get in touch with Customer Support PRIOR to taking your final exams and applying for your state exam.
If the name on your Kaplan certificate and photo ID do not align, the testing provider will prohibit you from taking the examination. Failure to set this up correctly may result in applications being flagged as incomplete and subsequently lost in the system.
All students will have six months to complete their course from the date of purchase.
Per AREC regulations, failure to take and pass the PSI exams within 6 months after completing the pre-licensing course will result in new completion of the online course and final exams.
In addition to being at least 19 years of age, you must also be a US citizen or permanent resident alien and show proof of high school graduation or equivalent.
First, you must successfully complete 60 hours of approved prelicensing real estate education. Complete the 60-hour requirement with our approved education. V
After taking your required 60 hours of education, you have 6 months to pass the state exam or the course has to be retaken. To schedule an examination, please contact Pearson VUE at 888-926-9488 or visit the website here: https://home.pearsonvue.com/al/realestate.
Successfully pass both the Alabama and National portions of the Pearson VUE Salesperson Real Estate Exam. You must earn a score of 70% or higher to pass.
After you pass the exam, you must apply for your Alabama State License. This has to be done within 90 days of your exam date, or your exam score is null and void. Applications are located on the Alabama Real Estate Commission website. You must also complete a Criminal History Release Form and fingerprinting and submit it with your application. The form is located on the Commission's website. Additionally, you must complete a 30-hour post-license training course within the first 12 months of licensure in order to be issued a permanent license. More information can be found on AREC's website.
AL Real Estate Candidate Handbook
Click the above link to access the student bulletin for your state. Please review to ensure you are studying all of the required information to be successful on your exam(s).
We are here to help you on your education journey. Here are some important teams that can help you along the way:
Customer Support Team
Phone: 800.636.9517
Email: restudentsupport@kaplan.com
Hours: Monday–Friday, 8:00 am–5:00 pm CT.
Contact for help regarding: printing a certificate, upgrading your package, locating/tracking materials, or requesting a transfer.
Technical Support Team
Phone: 888.213.5124
Email: REtechsupport@kaplan.com
Contact for help regarding: accessing or viewing your courses or exam, assistance with online education.
Instructor Support Team
Email: nationalleadinstructor@kaplan.com
Hours: Monitored and responded to within two business days.
Contact for help regarding: questions involving content.
Community Forum
Website: https://community.kaplan.com/realestate/
Kaplan Real Estate Community (KREC) creates one place for students to ask questions, find answers, engage with our expert instructors, and network with other Kaplan students at any time of day. Access the Community Forum from your LMS through Your Live Online Learning HUB.
What is the Live Online Learning HUB?
Your Live Online Learning HUB is your portal to all of your live LEARN classes. It contains your Live Online calendar, the necessary Zoom links to attend the sessions, your class resources, and access to the Community Forum.
What can I expect from a live LEARN session?
Live LEARN sessions complement your online licensing program. A live instructor offers a concentrated review or preview of the most challenging topics essential for success on test day.
Why would I go to the same LEARN session more than once?
Studies have shown that repetitive learning significantly increases the memory performance for detailed and associative information. With this in mind, our LEARN sessions are designed so you can decide when you want/need the information. You may choose to preview the information you are about to study or review the information you just learned in your online course.
What is the difference between an Evergreen course and a Reiteration course?
An Evergreen course has multiple sessions that repeat. (Ex; session 1, 2, 3, 4, then starts over)
A Reiteration course is the same course that repeats. (Ex; session 1 on Monday, session 1 on Wednesday)
How do I access my Live Online Courses?
Access your course through your Learning Management System (LMS) by selecting the name of the course. Once in the course, select the course folder, click Start Course, then click Join to enter the Zoom online classroom.
Pro-Tip: Arrive 5-10 min prior to class to ensure your camera and microphone are working properly.
Test your live online connection here.
For tech issues, please contact Tech Support.
Can I earn my completion certificates by only attending LEARN sessions?
No. You must complete your required online course to earn your course completion certificates. LEARN sessions are supplemental to your online course.
How long do I have to finish my courses?
You have 6 months to complete your courses
The Access End date is listed under each course name on your LMS
Can I re-take courses?
As long as you are in your enrollment period, you can retake a course. Please contact Customer Support to enroll in a re-take course.
Are extensions available?
We understand life happens and sometimes, 6 months is not long enough. Therefore, we offer extension packages. Please be aware that enrollments may not exceed 12 months from the original date of purchase.
Where do I find my Course Completion Certificates?
Log in to your LMS. At the top right, click "My Account". Your course completion certificates will be housed under the completions tab.
What do I do with my Course Completion Certificates?
You must provide your Course Completion Certificate(s) when you take your Licensing Exams at the third-party testing provider Pearson VUE.
What holidays does Kaplan observe?
New Year's Day, Martin Luther King Jr. Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving, Day After Thanksgiving, and Christmas Day.