FAQs

Do you accept online rent payments?

Yes, all payments will be paid online through the tenant portal

What if I want to apply for more than one contract season?

Let us know in your application that you plan on staying through Fall/Winter or the next season to avoid having to apply twice.

Where is the leasing office located?

The leasing office is at Joseph Thomas Real Estate at 39 W 300 N St, Provo, UT 84601. You can also text or email us, which can be found on the "Contact Us" tab. 

How do I fill out forms as a parent of a prospective tenant?

All the information on the forms must be that of the prospective tenant. Temporary email addresses (such as @missionary.org) are not acceptable.  Following these guidelines allows for easy contact with the tenant prior to move-in and during tenancy.  

How do I sign up to room with friends?

You can list roommate and apartment preferences on the application form. You all will need to indicate that the roommate preference as a higher priority than the apartment preference to make sure you're in the same apartment together.

Are these apartments BYU contracted housing?

No, they are not BYU contracted housing.

What is the parking situation at this complex?

Parking permits, once your car is registered with management, are free but the number of spots is limited. Each tenant is allowed one parking permit. There are 30 parking spots that are filled on a first come, first served basis with no assigned spots. When the lot is full, ample street parking is available around the complex. Additionally, there are designated areas for motorcycle parking. There is no guest parking available.

Are there bike racks available?

Yes, there are 7 bike racks around the complex, 3 of which are covered.

How are maintenance requests handled?

Maintenance requests are submitted online and completed by the managers who live on site.

Is this Belmont Condominiums?

No.

Still have questions? Please email us at belmont@josephthomas.us