Basic high level workflow of an event driven system specific to the call tracking re-engineering. Diagram highlighted the various events fired, the subscribers (consumers) of those events, and flow of data.
High Level architecture of a call tracking re-engineering project in AWS. This same architecture could be adapted to Azure using its Front Door, EventHub, Azure Functions, MongoDB, and App Insights.
The first diagram shows the end-to-end process of making an enhancement request and the business swim lanes that are engaged. It also highlights where a DevOps QA automated testing phase would be introduced. The second diagram is similar but outlines a process for a specific business unit following a POD model.