Infinite Campus

The Johnston Community School District uses Infinite Campus as our Student Information System. Infinite Campus is a web-based system that can be accessed for information by parents for information regarding their students. Secondary students have accounts that give them access to their own individual information; elementary students do not have accounts. Staff members use Infinite Campus for student demographic information and the online grade book.

The student and parent portion of Infinite Campus is called the “Portal.” Students and parents have individual accounts to access the portal. Student accounts only allow the viewing of the individual student’s information while the parent account may view all students in the household. Practicing digital citizenship, users should only use their own accounts. Parents should use their parent portal account and students should only use their student portal account.

Infinite Campus accounts used last school year continue this school year. Parent portal accounts remain valid until parents no longer have students enrolled in the district. Once usernames and passwords have been set up, they are valid until enrollment ceases. Users are encouraged to retrieve their passwords by using the “Forgot Your Password” link on the login screen or one of the Parent Assistance links on the district’s Infinite Campus information website.

Secondary students will need to use Infinite Campus to view their grades, as teachers do not post grade information in classrooms. During the school year, students in grades 6-11 will also use Infinite Campus to register for classes for the following school year. Student accounts are valid until the student is not enrolled in the district.

New Fall 2016: Student Infinite Campus accounts usernames and passwords will be changed to their school network username and password.

Elementary students do not use Infinite Campus like the secondary students; therefore, will not receive student account login information. Viewable Portal information for elementary students includes: attendance, fees, transportation and schedule.

Infinite Campus fosters communication between our schools and students/parents. One of the communication tools in Infinite Campus includes Teacher Messenger, which will is available for staff to use. Teacher Messenger provides staff with the ability to post messages to the portal and the option to send messages to registered e-mail addresses. To ensure that you receive an e-mail message, your e-mail address must be entered into the portal in the ‘Contact Preferences’ section. Please note that messages sent via the Teacher Messenger are sent from a generic account and replies to that account will not be delivered to a person.

Q. What do I do if I forget or misplace my username and/or password?
A. Parents should utilize the assistance links on the Infinite Campus login screen OR on the district Infinite Campus information webpage. Students should contact their school’s office staff.

Q. Can I change my username and/or password?
A. Once accounts have been set up, usernames cannot be changed, but passwords can be changed from the Under User Account, choose Account Management.

Q. What causes an account to get disabled?
A. For security, accounts are disabled when there are three mis-keyed attempts at logging into the account. Parents should utilize the assistance links on the Infinite Campus login screen OR on the district Infinite Campus information webpage. Students should contact their school’s office staff.

Q. If I have some information that is not correct, how do I get it updated?
A. Information can be updated by users. Select options from the left frame: Household Information, Account Management, Contact Preferences.

Q. If I have questions about grades, attendance or fees, whom do I contact?
The course teacher should address grade questions. The school office staff should address attendance and fee questions.