My name is Maia Dufek and I am a Health Service Management student at Indiana University-Purdue University Indianapolis. At the beginning of my college experience I pursued dental hygiene and spent a lot of my time job shadowing. Once I switched my major to Health service management I quickly recognized my passion for serving others. In the last two years of my college experience I became a volunteer and manager. As a future health service management professional I want to make positive changes to patient experience and quality improvement.  I want to take what I have learned and make a difference in the healthcare industry.