Design thinking is a human-centered problem-solving process that involves understanding people’s needs and desires, generating creative ideas, and testing and refining those ideas through prototypes. It is an iterative process that focuses on user-centric solutions to problems and is based on the belief that the best way to understand a problem is to observe and understand the people who experience it. Design thinking is important because it enables organizations to develop innovative products and services that better meet the needs of their customers. It helps to create a culture of empathy and collaboration, which can lead to more successful outcomes. Design thinking can also help to increase efficiency and productivity, since it encourages teams to think creatively about how to solve problems and develop better solutions.