Privacy Policy

The Institute for the Study of Knowledge Management in Education (“ISKME”) collects limited personally identifiable information (“PII”) and non-personally identifiable information in connection with your use of the GoOpen.us website. We share your PII only with your consent or as described in this policy. If you do not agree to any part of this policy, please do not access the GoOpen.us website or provide us with your PII; by using the GoOpen.us website, you consent to the practices described in this policy. ISKME reserves the right to change this Privacy Policy and will provide notice prior to doing so. If you have comments, suggestions, questions, or concerns regarding our privacy policy, please contact us at info@goopen.us for fastest processing, please include the phrase “Privacy Policy” in the subject line and in the body of your message.

Scope.

This Privacy Policy covers the treatment of PII and non-personally identifiable information that we obtain when you interact with the GoOpen.us website. PII means individually identifiable information about an individual user collected online by ISKME from that individual and maintained by ISKME in an accessible form, including your first name, last name, and email address. Information that we use internally to identify you as a user of the GoOpen.us website is not considered PII.

This policy does not cover the privacy practices of third parties, such as the practices of third-party social networking services.

Consent to Collection & Processing in The United States.

Our technology infrastructure is based in the United States. Accordingly, by using the GoOpen.us website, you consent to having your information, including PII, transferred to and processed in the United States.

How We Collect Information.

Information You Provide to Us.

When you register for an event, join an email list, take the #GoOpen Pledge or submit any other form, we require that you provide your name and email address.

You may also choose to provide us with optional profile information, such as your state of residence, professional affiliation, website URL, and the like. You are not required to provide us with optional information to use the GoOpen.us website.

When you request assistance through or regarding the GoOpen.us website, you may also provide us with additional information. For example, if you email us requesting a callback, you will provide us with your telephone number.

From time to time, we may contact you regarding a voluntary survey, to help us better tailor the GoOpen.us website to the needs of our users. Such surveys may ask for additional PII or other information from you.

Other Information We Collect.

Log Files & Analytics. Similar to many websites and internet services, we gather certain information automatically and store it in web server log files. This information includes your web request, Internet Protocol (“IP”) address information, unique device identifier (e.g., UDID, MAC Address, etc.), browser type, referring / exit pages and URLs, number of clicks, domain names, landing pages, pages viewed, web beacons, page activity, and other such information. We may analyze such data using our own analytics, Google Analytics, or other similar third-party services. To learn more about how Google Analytics collects and uses your data when you use this site, and how you can control the information sent to Google Analytics, please review https://google.com/policies/privacy/partners. We use these log files and analytics to improve and administer the GoOpen.us website, to analyze trends, and to gather information about our user base.

Cookies. When you visit our website or use any part of our GoOpen.us website, one or more cookies may be sent to your computer. A cookie is a small text file containing a string of alphanumeric characters used to uniquely identify your browser and to enhance your navigation through a website. A cookie may also convey information to ISKME about how you use our GoOpen.us website (e.g., the pages you view, the links you click and other actions you take, etc.), and allow ISKME to track your usage of our GoOpen.us website over time. We use both session cookies and persistent cookies. A session cookie is temporary and disappears after you close your browser. A persistent cookie remains on your hard drive after you close your browser, to facilitate subsequent visits to our service. Both session cookies and persistent cookies can be removed in the security or privacy settings of your web browser. You can set your web browser to refuse all cookies or to indicate when a cookie is being sent, however, some features of our GoOpen.us website may not function properly if cookies are disabled.

Do Not Track (DNT). Because there is disagreement within the privacy industry about how to interpret the DNT setting, the GoOpen.us website does not currently respond to DNT settings in web browsers.

Information Concerning Children. As explained further in our terms of use (available at https://www.GoOpen.us/terms), you must be 18 years of age or older – or, if you are under the age of majority in your jurisdiction, have the consent of your parent or legal guardian – to use the GoOpen.us website. In accordance with the Federal Children’s Online Privacy Protection Act of 1998 (“COPPA”), we will never knowingly solicit or collect PII from those known to be under thirteen (13) years of age. If you believe that we have information from or about anyone under thirteen (13) years of age, please notify our Privacy Officer by email at info@GoOpen.us for fastest processing, please include the phrase “COPPA Concern” in the subject line and in the body of your message.

Removing or Correcting Your Information.

Contact Us. You may contact ISKME at any time, by emailing the support desk at info@GoOpen.us, to request that your PII be removed from the GoOpen.us website; for fastest processing, please include the phrase “PII Request” in the subject line and in the body of your message.

How We Use Information.

To Provide You with the GoOpen.us website. We use your information for the purpose of providing you with the GoOpen.us website.

In Our Communications with You. We use email and/or prominent notifications on our website as a primary means of informing our users of important GoOpen.us website and promotional announcements.

GoOpen.us website-Related Announcements. When you register for an event or take the Pledge or submit any form on the GoOpen.us website, we use the email address provided to deliver important GoOpen.us website-related announcements to you. GoOpen.us website-related announcements are considered a fundamental part of the GoOpen.us website..

On Our Website. We may use the information we collect to calculate and publish anonymous, non-personal, aggregate statistics that we believe our user base is interested in viewing. We publish this data in aggregate form only, and do not publish any PII in connection with this use.

For Internal Reporting and Analysis. As noted above, we use information gathered from log files, cookies, and the like to improve the GoOpen.us website, analyze trends, administer the site, track the movements of users around the site, and gather aggregate information about our customers as a whole.

Disclosure of Information to Others.

Our Commitment to Your Privacy. We are committed to handling responsibly the information and data we collect. We share your information, including your PII, for the purpose of providing you with the GoOpen.us website, and only as described in this policy or with your express consent.

Sharing, Renting, & Selling Information We Collect. Except as provided herein, we will neither rent nor sell your PII to any other third party not under our common ownership or common corporate control. We may share aggregate information about our user base with partners, and we may publish these aggregate usage statistics on our website for the interest of our users.

Services to Which We Provide Links via GoOpen.us. In some cases, we allow you to access or link to other web services through our GoOpen.us website. In such cases, those services may choose to collect your personal information as they deem appropriate. As noted above, we are neither responsible for nor in control of how third parties collect, use, or disclose information obtained through these linked services. We encourage you to be aware when using these third-party services and to review their policies before submitting any personal information to them.

Third-Party Service Providers. We use other companies, agents, and/or contractors to perform services on our behalf or to assist us with providing the GoOpen.us website to you. For example, we may engage such service providers to provide marketing, communications, provide website hosting infrastructure and IT services, personalize and optimize the GoOpen.us website, provide customer service, and/or analyze and enhance data. In the course of providing such services to us, these other companies may have access to your information. We do not authorize these companies to use or disclose your PII, except in connection with providing the services we request from them.

Legal and Related disclosures. We reserve the right to disclose your information, including your PII, when we have a good faith belief that access, use, preservation, or disclosure of such information is necessary to (a) comply with any law, regulation, legal process, or enforceable governmental request; (b) enforce our terms of use, including investigation of potential violations of our terms of use; (c) detect, prevent, or otherwise address fraud, security, or technical issues; or (d) protect against harm to our rights, property, or safety, or those of our employees, users, or the public, as required or permitted by law.

Acquisition. If we become involved in a merger, acquisition, or any form of sale of some or all of our assets, including bankruptcy, our assets, including Registered User account information and PII, may be transferred to a third party. At that time, your information may become subject to that third-party’s privacy policy.

CA Shine the Light / Your California Privacy Rights. California Civil Code Section 1798.83, known as the “Shine the Light” law, permits our customers who are California residents to request and obtain from us a list of what personal information (if any) we may have disclosed to third parties for direct marketing purposes in the preceding calendar year, including the names and addresses of those third parties. Requests may be made only once a year and are free of charge. If you would like to make a request pursuant to California Civil Code Section 1798.83, you must do so in writing via email to info@GoOpen.us please include the phrase “Request for California Privacy Information” in the subject line and in the body of your message. We currently do not share any personal information with third parties that are not under our common ownership or common corporate control for their direct marketing purposes.

Student Data and FERPA Compliance.

Student Data. Any student information collected by ISKME is provided by educators on behalf of students, or by students themselves.

FERPA Compliance. If you are a school administrator or teacher in the United States and want your students, who are over age thirteen (13), to use our GoOpen.us website, including in conjunction with registering for events, taking the Pledge or submitting other forms and information for your school or a group of students at your school, you are solely responsible for complying with the U.S. Family Educational Rights and Privacy Act (“FERPA”). This means you must notify those students’ parents/guardians of the PII you will collect and share with ISKME and obtain parental/guardian consent before your students register, join, share any information, or use our GoOpen.us website. When obtaining such consent, you should provide parents/guardians with a copy of our Terms of Use Agreement. You must keep all consents on file and provide them to us if we request them. Concerns. If you have a privacy concern with regard to students, please contact the ISKME support team via this email address: info@GoOpen.us for fastest processing, please include the phrase “Student Concern” in the subject line and in the body of your message.

Security.

Unfortunately, no data transmission over the internet and no data storage can be 100% secure. Consequently, while we will use reasonable efforts to safeguard your information against unauthorized access and disclosure, we do not warrant or guarantee the security of any information you transmit.

Both we and our partners maintain standard physical and electronic procedural safeguards that limit access to your PII and other data to employees (or people working on our behalf and pursuant to confidentiality obligations) who, through the course of standard business activities or provision of the GoOpen.us website, need to access your PII or other data.

Your Personal Choices.

Receiving Communications. If you subscribe to an optional promotional communication through the GoOpen.us website, you will be able to unsubscribe via a link in the footer of each such email you receive, or via https://www.GoOpen.us/profile/preferences.

Editing / Deleting Your Account. You may contact ISKME at any time, by emailing the support desk at info@GoOpen.us, to request that your PII be removed from the GoOpen.us website, or to request that your Registered User account be permanently deleted; for fastest processing, please include the phrase “PII Request” in the subject line and in the body of your message.

Updates to Our Privacy Policy.

From time to time, we review and may make changes to our privacy policy. If we make material changes to the policy, we will notify you that the policy has changed either by emailing you or by placing a notice on our website. The most recent version of our privacy policy is always available from a link on our homepage at https://www.GoOpen.us/privacy.

If you have any questions regarding our Privacy Policy, please contact us at:

ISKME

Attn: Privacy Policy Request

323 Harvard Ave.

Half Moon Bay, CA 94019

USA

Tel: 650-728-3322

Email: info@GoOpen.us