Tech Support for Our Students at Home

• FAQ (Frequently Asked Questions)

• Microsoft Office 365 for students at home

• Adobe Creative Cloud Suite for students at home (7th-12th grades only)

• Joining your home WiFi

• Mobile Hotspot Help (Verizon Help Page)

  • Connecting a Chromebook to a Hotspot

  • Connecting a Mac to a Hotspot

  • Connecting a PC to a Hotspot

• Requesting access to blocked sites

• Broken Chromebook? How to get a replacement

• How to use Canvas (Youtube video tutorial)

  • Go to Canvas login page

• Zoom.us Video Tutorials (some teachers are using Zoom Meetings)

• Google Hangouts Meet support page (some teachers are using Google Meet)

Contacting the Tech Department

1. Check the tutorials and FAQ page above to see if your questions and be answered

2. Fill out the help request form http://bit.ly/icsdhelpform (We will try to get back to you as soon as possible depending on the amount of people needing help)