Work Experience

Professional Experience

Senior Tech Associate – Business Process Management
Bank of America, Hyderabad | June 2016 – November 2018
Worked as a Senior Technical Associate in the banking sector with a focus on Business Process Management. Contributed to process automation, testing, and workflow optimization initiatives.

• Developed project concepts and maintained optimal workflows using Robotic Process Automation (RPA) tools.

• Skilled in Agile Testing, Supply Chain Optimization, Microsoft Word, and SharePoint Designer.

• Certified in RPA and TOSCA Automation Testing.

• Played a key role in training 120 employees in RPA, earning a Best Performer Award for training excellence.