Leader Speak, Digital Transformation in India, as Moderator with Kaku Nakathe (President, Bank of America) and Nitin Mishra (CTO, ONDC), at the International Conference on Information Systems (ICIS), 2023, Hyderabad, India.
Corporate Keynote, Scientific force driving successful digital transformations, CIO Klub, 2021.
Created a Retail Technology Consoritum in 2022, to engage with Retail tech leaders and firms to engage collaboratively on technology evolution and applications. The consortium included Flipkart, OYO, Snapdeal, Croma, Fabindia, Unilever, P&G, Patanjali, StarQuick, Nykaa, Open Network for Digital Commerce (ONDC), Kotak Mahindra Bank, amongst others.
Panel Discussion on Technology in Retail: Open vs Closed Model, 2022, With Mr. Thampy Koshy (ONDC) and Professor Sriram Narayanan (Michigan St. University).
Panel Discussion: Technology for Healthcare in India: The way forward, 2022, with Professor Ritu Agarwal (John Hopkins University) and Girish Krishnamurthy.
Jury for the Leader’s Category in the Women In Tech Awards, 2024, Nasscom
Distinguished Guest of Honour during the special session on the theme “Technology Resilience: AI: Separating Hype from Reality” at the MMA Chennai Annual Convention 2025 organized by the Madras Management Association (MMA) on 12th February, 2025.
Corporate Talk on PURPOSE for Digital Transformation, at JK Tyre & Industries Ltd.’s Centre for Excellence on Data and AI. New Delhi, Dec, 2024.
Keynote speech on Decision Strategies for Creating Cloud Architectures at ETCIO Cloud Summit, 3-Dec 2021.
New 18
ABP News
News paper articles
CNBC Awaaz
Book Coverage and Interviews
GovernanceNow: Ever wondered about the why of Digital Transformation? https://www.governancenow.com/news/books-ideas/ever-wondered-about-the-why-ofdigital-transformation
MoneyControl, Interview on the Book Purpose.
Why IIMA Professor Pankaj Setia offers Rs 5 crore to Rs 10 crore to students as a thought experiment
Moneycontrol.com
Video coverage of views on Retail Technology Survey Research, in news reports on News18, and ABP Live.
Coverage of views on eCommerce, in various news dailies:
The Times of India, The Economic Times, Indian Express, The Free Press Journal, The Week, Telangana Today, Career 360, Top Info World, The Hindu Businessline
One-on-one Interview on CNBC Awaaz, on changing dynamics in eCommerce.
Quoted in: 3 tough decisions for IT leaders to achieve a successful digital transformation, CIO.com 2023. https://www.cio.com/article/644494/3-tough-decisions-for-it-leaders-to-achieve-a-successfuldigital-transformation.html
Setia, P. (2022) Digital Channels and Customer Loyalty. Business World, Marketing Whitebook 2021-22
Quoted in major national dailies, such as Economic Times, Indian Express, Financial Express, Telegraph India, Moneycontrol, and others, on IIMA’s alliance with Flipkart, Snapdeal, and others. Coverage happened in December 2021 and March 2022.
Leading Research on Digitalization: The Centre for Digital Transformation, Ideas from IIMA, February 2022 https://facultynewsletter.iima.ac.in/instinifaculty/Leading-Research-on-Digitalisation:-The-Centre-for-Digital-Transformation.html
Quoted by Business Today in the article on “Data Privacy Day: How Indian firms can prepare in this privacy age”. 28-Jan-22
Research Summary: Leveraging digital technologies: How information quality leads to localized capabilities and customer service performance (DQINDIA Article) 8-Jun-2
Opinion Editorial, India needs to find its digital dharma, Nov 1, 2021, Forbes, India
Opinion Editorial, How To Digitize India?, June 15, 2021, Outlook India.
Impact of New Education Policy on Artificial Intelligence, in Analytics India Magazine. 6th August 2020. https://analyticsindiamag.com/how-will-the-new-education-policy-make-indiaai-ready/
Research Summary, Digitization of customer service processes: How firms may build advanced capabilities for superior performance Ideas from IIMA Series, August 2020
Data systems aid hospitals, agencies, and patients, by Laurie Whalen. Arkansas Democrat-Gazette, 22 February 2009.
Opinion Editorial, India needs to find its digital dharma, Nov 1, 2021, Forbes, India
Opinion Editorial, How To Digitize India?, June 15, 2021, Outlook India.
Impact of New Education Policy on Artificial Intelligence, in Analytics India Magazine. 6th August 2020. https://analyticsindiamag.com/how-will-the-new-education-policy-make-indiaai-ready/
Research Summary, Digitization of customer service processes: How firms may build advanced capabilities for superior performance Ideas from IIMA Series, August 2020
Data systems aid hospitals, agencies, and patients, by Laurie Whalen. Arkansas Democrat-Gazette, 22 February 2009.
ARTIFICIAL INTELLIGENCE (AI) & ANALYTICS COMPETITION
Launched an international competition with the Association for Information Systems (AIS) Student Chapters: The Computational Society Case Study Challenge. The competition enables Information Systems (IS) students to express themselves in the domain of Artificial Intelligence (AI) and analytics. The topics covered include Retail and Analytics, Choice analytics, and Societal Well-being.
IS programs at leading universities, such as Clemson University, Georgia State University, University of Georgia, Temple University, University of Arkansas, Brigham Young University (BYU), and many others–have participated in the competition.
2018 The Computational Society Case Study Challenge, UT Dallas, Dallas, TX.
2019 The Computational Society Case Study Challenge, Temple University, Philadelphia, PA.
2020 The Computational Society Case Study Challenge, Conducted Online (Due to COVID Pandemic).
KEYNOTE SPEECHES AND PANELS
Introductory Keynote, “Information Systems as a Discipline: Bridging Technology, Organizations, and Society.” 1st India Conference on Information Systems (INCIS) at IIM Calcutta, March 2025.
Book talk on "Purpose: Digital Transformation of Individuals, Organizations, and Societies," at 1st India Conference on Information Systems (INCIS) at IIM Calcutta, March 2025.
Keynote Speech, Purpose: The Drive for Digital Transformation, Digital Transformation Track, India Management Research Conference (IMRC), IIM Ahmedabad 2024.
Keynote Speech at SAMAVAYA 2025, Purpose: Transforming our lives and organization, L J University 2025.
Purpose: The Drive for Digital Transformation, Keynote, Conference on Technology for Disabled Persons (CTDP), IIM Ahmedabad 2025.
Panel Discussion on E-Governance for Effective Government at the Annual Conference on Digital India: Policy, Society, and Governance, at IIM Kozhikode (EPS), 13-Nov-2021
Panel Discussion on Augmented AI: Opportunities and Challenges, as a moderator, Centre for Digital Transformation, at IIM Ahmedabad. 2021.
Keynote Speech on Slavery in Supply Chains: XXIV Annual International Conference of The Society of Operations Management (SOM-2021), XLRI, Jamshedpur
Keynote speech on Purpose of Digital technologies in our organizations and societies, at International Conference on Interdisciplinary Research in Technology and Management (IRTM 2022), Delhi, 24-Feb-22
Panel Discussion on “Innovation and Technology in Behavioural Science impacting Organizational Behavior and Human Resource Management” during Behavioral Science in Marketing (BSIM) 2021 conference, 9-Apr-21
Panel Discussion on Quantum Information and Computation: From Foundations to Applications – 2021: as Moderator, Academia-Startup discussion, IIT Jodhpur, 21-Oct-21.
Panel Discussion on the AI panel–Business of Future–as Moderator at The Red Bricks Summit, IIMA, October 2020.
Keynote Speech: Emotionalizing Retail: How to Leverage Technological Capabilities for Creating Retail Value in the 21st Century. International Workshop on Information and Business Process Management. University of Chile, Santiago, Chile, August 2019.