Department

Our Structure:

Academic Operations:

The Academic Operations plays a crucial role in managing learner's daily course activities, ensuring they receive the necessary guidance and assistance throughout their educational journey.

Online Infra Support

The Online Infra Support is responsible for comprehensive LMS implementation, batch creation, and course scheduling, ensuring a seamless and efficient learning experience.

Content Operations:

The Content Operations handles the complete end-to-end YouTube channel management, content creation for hybrid setups, and the design of learner's study materials, ensuring high-quality and engaging educational resources. The team also prepares study materials, notes, and recorded lectures.

DEPARTMENTAL HEADS

JIHAS A

Deputy General Manager

VARSHA P B

Manager-Academics

KAVYA SURESH

Senior Team Lead - Content

MIDHUN DEV

Senior Team Lead - Online Infra Support

NIJIMOL PN

TL-Academic Coordination

IMMANUEL P

TL-Academic Coordination

Noel Joy

ANJALI CK

TL-Academic Mentoring-CMA USA

SREELAKSHMI KU

Lead - R&D and Implementation

Content Operations

KAVYA V

Lead Academic Coordinator

Academic Operations

ACADEMIC OPERATIONS

Academic Operations focuses on delivering a seamless and engaging learning experience through a dedicated team of mentors and coordinators.

Core Responsibilities:

Scheduled Classes :

Organizes and manages class timetables to ensure a consistent learning pace.

Mentor Connect

Facilitates regular mentorship sessions to address academic progress and challenges.

Doubt Clearance: Providing prompt assistance to clarify students' questions and doubts.
Motivation and Support: Offering encouragement and personalized guidance to keep students motivated and engaged throughout their course.

ONLINE INFRA SUPPORT

Online Infra Support plays a pivotal role in ensuring the seamless functioning of the entire system, acting as the backbone of operational efficiency. The team's dedication to managing complex tasks like LMS updates, class scheduling, and faculty coordination reflects their commitment to delivering a smooth learning experience for students and faculty alike.

Core Responsibilities:

LMS Management:

Ensures seamless updates, content accessibility, and smooth platform functionality.

Class Scheduling:

Coordinates live and recorded sessions for efficient learning delivery.

Technical Support:

Rapid resolution of technical issues.

Faculty Coordination:

Manages schedules, payments, performance feedback, and support.

CONTENT OPERATIONS

Content Operations is a vital part of Online Operations, responsible for creating interactive study materials and supporting hybrid shoots. The team serves as a key communication channel between the DM team and the entire department.

Core Responsibilities:

Interactive Study Material Creation

Designing, developing, and regularly updating notes to enhance learning experiences.

Recorded Lectures

Ensuring seamless access to on-demand video content for students.

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