The IGKV eHaat App is an initiative by the Hon'ble Vice-Chancellor to improve the mobile experience of all IGKV Staffs and faculty. The following feature for staff and faculty are available Menu :-
1. Home Page
2. Search
3. Profile
4. Policy & Disclaimer
5. Logout
IGKV (the “Company”) is engaged in providing cloud-based software for generating various reports of differert modules such as Establishment, Academic, Admission, Finance and Extension through their Website www.igkv.ac.in and Android based Applications. The term “Software” wherever referred to, shall mean and include the Company’s Website and Android Applications, collectively and/or separately, wherever the context so requires.
This document is published in accordance with the requirements of Information Technology (Intermediaries guidelines) Rules, 2011.By accessing, browsing through or using the Software, you agree to be legally bound by this Privacy Policy, which together with the Terms and Conditions govern the Company’s relations with its users.
For the purpose of this Privacy Policy, the terms-
“You”, “Your”, and “User” shall refer to any person accessing, browsing through or using the Software.
“Us”, “We”, and “Our”, wherever the context so requires shall refer to the Company or the Software.
“Party” or “Parties”, wherever the context so requires shall refer to the user and the company individually and collectively.
This page is used to inform visitors regarding my policies with the collection, use, and disclosure of Personal Information if anyone decided to use my Service.
If you choose to use my Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that I collect is used for providing and improving the Service. I will not use or share your information with anyone except as described in this Privacy Policy.
The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at IGKV eHaat unless otherwise defined in this Privacy Policy.
Policies
This privacy policy will be applicable to the visitors and/or the user of IGKV eHaat website/App
This Privacy Policy is meant to help the users understand - What information we collect?
The Company reserves its right to review and revise this Policy at any time without any prior notice. Once the Policy is modified, the same shall be visible on this page. After modification of this Policy, every user shall be subject to such modified Policy, so, users are hereby advised to read this Policy carefully.
What information do we collect ?
The user expressly agrees and acknowledges that the company collects and stores personal information while providing services. When a user signs-up on the Software, we may collect the following information-
For a better experience, while using our Service, I may require you to provide us with certain personally identifiable information. The information that I request will be retained on your device and is not collected by me in any way.
Information about the User's Personal Information:
Usually, the personal information we collect is used only by us to respond to your inquiry, process an order or allow you to access specific account information.
When you use our Platform, we collect and store your information which is provided by you from time to time by explicitly seeking permissions from YOU to get the required information. Our primary goal in doing so is to provide you a safe, efficient, smooth and customized experience and Services. This allows us to provide services and features that meets your needs, and to customize our Platform to make your experience safer and easier and to improve the Services provided by us. More importantly, we collect personal information from you that we consider necessary for achieving the aforementioned purpose.
In general, you can browse the Website or App without telling us who you are or revealing any information about yourself. However, to create an account on the Platform, you must provide us with certain basic information required to provide customized services. The information we collectfrom you, inter alia, includes:
- full name of the user.
- email of the user.
- photograph of the user.
- phone number of the user.
Wherever possible, we indicate the mandatory and the optional fields. You always have the option to not provide any information by choosing not to use a particular service or feature on thePlatform. We also collect user account data which includes email address and user public profile information like name, photo, ASID depending on the social media or networking platform used by You like Google or Facebook to log-into an app. This information is required as a part of registration process to access our Service and it is also used to auto-populate relevant fields in the course of the interface of the App. We further collect other identifiable information such as your transactions history on the Platform when you set up a free account with us as further detailed below. While you can browse some sections of our Platform without being a registered member as mentioned above, certain activities require registration and for you to provide the above details. The Platform will clearly display the personal information it is collecting from you, and you have the option to not provide such personal information. However, this will limit the services provided to you on the Platform.
Our app also collects mobile number for verification to check the active SIM status on the device,uniquely identify you and prevent frauds and unauthorised access.
COLLECTION OF FINANCIAL SMS INFORMATION:
We don’t collect, read or store your personal SMS from your inbox.
COLLECTION OF DEVICE LOCATION AND DEVICE INFORMATION:
We don’t collect, read or store your Device location.
We collect information about your device to provide automatic updates and additional security so that your account is not used in other people’s devices. In addition, the information provides us valuable feedback on your identity as a device holder as well as your device behaviour, thereby allowing us to improve our services and provide an enhanced customized user experience to you.
COLLECTION OF INSTALLED APPLICATIONS:
We collect and monitor your contact information which includes name, phone number, account type, contact last modified, favourites and other optional data like relationship and structural address to enable you to autofill the data during the application process.
STORAGE:
We require storage permission specialy All file access permission (MANAGE_EXTERNAL_STORAGE) permission so that your relevant documents like (Registration card,Fee Reciept etc.) can be securely downloaded and saved on your phone.This ensures that you are provided with a seamless experience while using the application.
Camera:
We don't require the camera information.
COLLECTION OF OTHER NON-PERSONAL INFORMATION:
We automatically track certain information about you based upon your behaviour on our Platform. We use this information to do internal research on our users’ demographics, interests, and behaviour to better understand, protect and serve our users and improve our services. This information is compiled and analysed on an aggregated basis. We also collect your Internet Protocol (IP) address and the URL used by you to connect your computer to the internet, etc. This information may include the URL that you just came from (whether this URL is on our Website or not), which URL you next go to (whether this URL is on our Website or not), your computer browser information, and your IP address.
Cookies are small data files that a Website stores on Your computer. We will use cookies on our Website similar to other lending websites / apps and online marketplace websites / apps. Use of this information helps Us identify You in order to make our Website more user friendly. Most browsers will permit You to decline cookies but if You choose to do this it might affect service on some parts of Our Website.
We retain this information as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by law.
If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Website, we collect suchinformation into a file specific to you.
Non-personal information collected by us
The user is aware that we automatically collect certain information about the user that cannot be used to personally identify the user. These types of information are - anonymous usage data, general demographic information, referring/exit pages and URLs, platform type, etc. This data is collected in order keep record of user preferences, to catch up with recent trends, etc. so that we can provide you with specially customized services and offers.
How We Use and Share the Information Collected ?
The user is aware that we use their information, unless otherwise prohibited by law or a contractual obligation, for the following purposes-
Account signing up - We use your name, phone number, mobile number, etc. to register an account for you. The account will help you avail our services and in communicating with us.
For maintaining internal records - For maintaining a proper record about our users , we use information such as name, address, etc. provided by you.
Improvement of services - We may use your email, preferences, etc. in order to improve our services by understanding the issue faced by the user’s.
Communication and Support service - We may use information such as your email id, phone number, etc. to provide customer support, send promotional messages, etc.We may use your name, address, phone number, email, computer configuration, etc. in order to resolve any issue that you might be facing, questions you might have about our services, to follow up with you, etc. through our support service team.
How we protect the data ?
The security of your personal data is important to us, we apply the best technology to protect this data. However, no method of transmission over the internet or electronic storage is 100% secure. Our information security practices include -
- SSL encryption designed to maintain the privacy of interaction between your browser and us.
- Firewall that protects from unauthorized electronic access to the server.
While we strive to protect your personal data, we cannot provide a guarantee for its absolute security.
The user credit or debit card information are not received or stored by us in any manner. This information is provided by you directly to the payment gateway which is authorized to handle such information.
Disclosure regarding use of Android Advertising Identifiers:
The users are hereby assured that the Company does not sell advertisements on its Android based Application and uses the Android Advertising Identifier for analytical purposes only. To collect and assess the necessary analytics data, the Company uses services provided by Fibre and Firebase. These service providers i.e. Fibre and Firebase, only provide service related to analytical data to the Company and do not violate the Android Advertising Identifier Policy in providing these Services to the Company
Links to other Websites and Web Pages:
The Software contains links to websites and web pages outside its own domain and control. These links are only for the convenience and reference of users. The linking of the websites is not an endorsement, authorization or representation of our association with them.
When you click on such links, you navigate from the Software to such other websites or web pages which are outside our control. The users of these websites and web pages are governed by their own privacy policy, and the Company is not responsible for any information provided to such websites and web pages by the user.
We do not provide any guarantee or warranty regarding such websites and web pages or any information entered on such websites and web pages by the user. Users are hereby advised to read the privacy policy of such websites and web pages before browsing through them carefully.
Cookie Policy
The user agrees that cookies are small files that are placed on a user’s computer system with their permission. Cookies help web applications treat and respond to every user differently according to their preferences and choices. These web applications gather and remember user’s information about their preferences, likes, dislikes etc. to tailor its operations accordingly.
The information gathered by cookies is only used for keeping track of traffic on the Software to modify it according to user’s needs and is used for statistical analysis purposes and is later deleted from the system. Cookies help us provide you with the best browsing experience and do not give us access to your system in any way. You may accept or decline cookies. Most browsers auto accept cookies but, you may change that from browser settings. However, declining or disabling auto acceptance of cookies may prevent you from experiencing best features of the Software.
Age of Consent
We do not collect any information from the minors intentionally. Our services are directed for the adults. By using our service, you represent and confirm that you are at least 18 years of age.
Do not Track
When you choose to use our service, we use commonly-used tool to recognize your visit, your location, etc. sometime tracking is necessary in order to provide services requested by you.
You may control or disable tracking with the help of your system setting or by changing browser setting.
We do not respond to Do Not Track signals at the moment.
Dispute Resolution and Jurisdiction
It is agreed by the parties that any formation, interpretation, and performance of this policy and any dispute arising out of it will be resolved through two-step Alternative Dispute Resolution (ADR) mechanism. It is further agreed by the parties that this section i.e., resolution through ADR, will survive even after termination or expiry of the Privacy Policy/Terms.
Mediation- In case a dispute arises between the parties, the parties will attempt to resolve the same amicably between them, through mutual understanding. If the parties are unable to reach a common ground within 30 days of one party communicating of existence of dispute to the other, the dispute will be resolved through arbitration.
Arbitration- when the parties are unable to resolve the dispute through Mediation, the said dispute will be resolved through arbitration. The arbitration proceeding will be presided by a Sole Arbitrator, who would be appointed by the company. The language for arbitration would be English. The seat of arbitration would be Raipur, Chhattisgarh.
The parties agree that Privacy Policy and any other agreement would be governed by laws, rule and regulations of India. The courts in Raipur, Chhattisgarh will have exclusive jurisdiction over any dispute arising between the parties.
Log Data
I want to inform you that whenever you use my Service, in a case of an error in the app I collect data and information (through third party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing my Service, the time and date of your use of the Service, and other statistics.
Service Providers
I may employ third-party companies and individuals due to the following reasons:
To facilitate our Service;
To provide the Service on our behalf;
To perform Service-related services; or
To assist us in analyzing how our Service is used.
I want to inform users of this Service that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.
Children’s Privacy
These Services do not address anyone under the age of 13. I do not knowingly collect personally identifiable information from children under 13 years of age. In the case I discover that a child under 13 has provided me with personal information, I immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact me so that I will be able to do necessary actions.
Changes to This Privacy Policy
I may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. I will notify you of any changes by posting the new Privacy Policy on this page.
Contact Us
If you have any questions or suggestions about my Privacy Policy, do not hesitate to contact me at Indira Gandhi Krishi Vishwavidyalaya, Krishak Nagar, Raipur, Chhattisgarh 492012
077124 42537