The Right Healthcare for You and Your Family
All your options, simplified—choose the best plan with ease.
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Protect your family, your future, and what matters most.
HMO > Pacific Cross
Individual / Family Plan
Let us guide you to the best product that meets your needs and priorities.
Offers high coverage and medicine reimbursement, recommended for seniors aged 66 to 100.
Starts at ₱10,518 / year*
Offers high coverage and medicine reimbursement, recommended for seniors aged 66 to 100.
Starts at ₱10,043 / year*
Provides international coverage for applicants with or without pre-existing conditions.
Starts at $1,676 / year*
SME / Corporate Plan
Let us guide you to the best product that meets your needs and priorities.
Ideal for individuals seeking flexible health coverage with extensive benefits and customizable options for worldwide protection.
Starts at ₱6,181 / member / year*
Pacific Cross BC Flexi Baby
Pacific Cross BC Flexi Baby
Best for those looking for innovative, value-packed health plans with seamless digital solutions for healthcare management.
Starts at ₱5,569 / member / year*
Top-up Plan
Let us guide you to the best product that meets your needs and priorities.
Offers high coverage and medicine reimbursement, recommended for seniors aged 66 to 100.
Starts at ₱8,414 / year*
Offers high coverage and medicine reimbursement, recommended for seniors aged 66 to 100.
Starts at ₱8,034 / year*
For those with existing HMO coverage of at least ₱150,000, looking to boost it by ₱2 million.
Starts at ₱8,400 / year*
Provides international coverage for applicants with or without pre-existing conditions.
Starts at $1,006 / year*
Prepaid Plan
Let us guide you to the best product that meets your needs and priorities.
Tailored for applicants aged 30 to 65, with or without pre-existing conditions, and for family packages.
Starts at ₱25,379 / year*
Best for applicants aged 30 to 60 without pre-existing conditions, suitable for family packages.
Starts at ₱10,739 / year*
*Sample cost for a male individual at age 25
Accredited Facilities
Accredited Facilities
Benefit Guidelines
Benefit Guidelines
Request for Letter of Guarantee (LOG) or Letter of Authorization (LOA)
Request for Letter of Guarantee (LOG) or Letter of Authorization (LOA)
Walk - In
Walk - In
Show your e-card to HMO Department or Lobby of the hospital or clinic to inform that you are covered with Pacific Cross (refer to the list of accredited facilities)
If e-card is still not available, you may inform the HMO department or Lobby that your have an active HMO with Pacific Cross and give your government issued valid ID as proof of identity and the hospital or clinic staff will call Pacific Cross.
If the hospital or clinic staff refused to assist you, you may call the Pacific Cross Customer Service Hotline (Dial 2 after the ringtone).
Landline: (02) 8230 8511
Globe: 0917 531 6608
Smart: 0999 886 0321
Advance Request
Advance Request
Secure the following details and documents:
Photo of the laboratory or procedure request (if applicable)
Fill up this form and forward to the Viber Account of Pacific Cross Customer Support
Full Name:
Birth Date:
Diagnosis
Facility:
Date/s of Request:
Send these details and document through:
Pacific Cross Customer Service Viber Account: 0998 964 6649
Pacific Cross Customer Service Email:
Call Pacific Cross Customer Service Hotline to expedite the request after sending the files and details
Landline: (02) 8230 8511
Globe: 0917 531 6608
Smart: 0999 886 0321
Request for Annual Physical Examination (APE)
Request for Annual Physical Examination (APE)
Advance Request
Advance Request
Request for Annual Physical Examination should be done at least 7 working days before the procedure
Fill up this form and forward to the Viber Account of Pacific Cross Customer Support
Full Name:
Birth Date:
Preferred Clinic: (refer to the list of accredited clinics)
Date of Request:
Send these details through:
Pacific Cross Customer Service Viber Account: 0998 964 6649
Pacific Cross Customer Service Email:
Call Pacific Cross Customer Service Hotline to expedite the request after sending the files and details
Landline: (02) 8230 8511
Globe: 0917 531 6608
Smart: 0999 886 0321
File for Claims / Reimbursement
File for Claims / Reimbursement
Fill up the Notification of Claims (NOC) Form
Fill up the Notification of Claims (NOC) Form
Download and print the file then fill up completely the form
Send these details and document through:
Pacific Cross Customer Service Viber Account: 0998 964 6649
Pacific Cross Customer Service Email:
Call Pacific Cross Customer Service Hotline to expedite the request after sending the files and details
Landline: (02) 8230 8511
Globe: 0917 531 6608
Smart: 0999 886 0321
Want to increase your coverage?
Flexishield boosts your coverage by ₱2M per illness, provides ₱1,500 daily hospitalization income, and covers pre-existing conditions from day 1.
See more Top-up Plans
Need affordable health care options?
Our prepaid healthcare cards offer affordable and hassle-free access to essential medical services, giving you peace of mind without the hefty cost.
See prepaid plans
Need a better healthcare plan for your company?
iDeaLife offers tailored SME and corporate health plans through trusted providers like AXA Philippines, Maxicare, Medicard, and more, ensuring your employees receive the best care while staying within your budget.
Buying Insurance Made Simple
Buying Insurance Made Simple
We understand that choosing the right insurance plan can be challenging, but we're here to assist you. Have more questions?
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