Privacy Policy

PRIVACY NOTICE

IDEALIFE FINANCIAL CONSULTANCY SERVICES PRIVACY STATEMENT

iDeaLife Financial Consultancy Services ("iDeaLife") is committed to maintaining the privacy of data obtained in the course of its business. Concurrent to this compliance is our acknowledgment that the data subjects whose personal information and sensitive personal information (collectively referred to as personal data), we collect and process are handled incorporating the minimum standards defined by Republic Act No. 10173 ("Data Privacy Act of 2012" or "DPA"), its own internal Privacy Rules, and applicable standards aligned with global best practices.

As a client who provides personal data to iDeaLife, you authorize and consent to the collection, use, processing, and transfer of personal data information according to valid and legitimate purposes. Further, you authorize the sharing of said personal data with regulatory bodies or government agencies to allow iDeaLife to meet its obligations under applicable laws, regulations, and contractual obligations. We may further collect or disclose necessary information from our subsidiaries, affiliates, or other agencies as allowed by law.

iDeaLife also commits to maintaining the integrity, availability, and confidentiality of your personal data against any incidents or breaches while ensuring the protection of the fundamental right of privacy. This commitment applies to all its employees, directors, and distributors of iDeaLife. Processing of personal data will only be done when the client has given their consent prior to the collection of their personal data or as soon as practicable and reasonable. iDeaLife will protect the privacy of your personal data through the implementation of organizational, technical, and security measures against the unauthorized or unlawful use, loss, alteration, destruction, sharing, or access to the information which is transmitted, stored, or otherwise processed. Under no circumstances will iDeaLife allow the selling of personal data.

Any transfer or sharing, or outsourced processing of your information will be carried out in compliance with the local law through an agreement.

CONTENT AND USE OF INFORMATION

All information provided in this site shall be deemed and shall remain the property of iDeaLife. iDeaLife shall be free to use for any purpose, any idea, concepts, know-how, or techniques contained in the provided information, subject to the provisions on privacy detailed herein. iDeaLife shall be subject to obligations of confidentiality regarding the provided information except when required to be disclosed specifically by Philippine laws.

By posting any content, you are granting permission to iDeaLife and others to access and use it in connection with any service and otherwise in connection with our business. In connection with your posted contents, you agree that you will not:

1. Submit material that is copyrighted, protected by trade secret, or otherwise subject to third-party proprietary rights, including privacy and publicity rights, unless you are the owner of such rights or have permission from their rightful owner to post the material;

2. Publish falsehoods or misrepresentations that could damage iDeaLife or any third party;

3. Submit URLs or content that are unlawful, obscene, defamatory, libelous, threatening, pornographic, harassing, hateful, racially or ethnically offensive, and encourage conduct that would be considered a criminal offense, give rise to civil liability, violate any law, or is otherwise inappropriate;

4. Offer or provide services whose subject matter is pornographic.

Likewise, reference to political activities, political party meetings, demonstrations, fliers, or petitions, as well as the propagation of political symbols, is prohibited. Furthermore, posted contents that insult, belittle, or in other negative ways affect other users are also prohibited. If you violate any of these restrictions, iDeaLife is authorized to deny or delete your posted content and/or cancel your right to use the site and/or services, without prior notice. iDeaLife may do so in its sole discretion without any obligation to investigate. You will be liable to iDeaLife for all direct and indirect damages for any violation of the above-mentioned restrictions. You agree to indemnify iDeaLife from all claims by third parties resulting from your violation of the above restrictions.

PERSONAL DATA

iDeaLife is committed to the protection of the personal data of our clients. As you use our services and share information with us, we want to be clear on how we are using your information and the ways in which we protect your privacy. However, iDeaLife shall not be subject to any obligations of confidentiality regarding submitted information except as specifically agreed to by iDeaLife directly with the customer or as required by Philippine law. Please do take time to get to know our privacy policy and if you have questions, contact us at Customer.Service@idealife.com.ph.

The personal data communicated by the user to iDeaLife through iDeaLife sites or microsites, by way of forms or questionnaires placed online, is necessary for the processing of these forms and questionnaires. When you share personal data with us, we use the personal data we collect to provide, maintain, protect, improve, and develop our services, and to protect iDeaLife and our users. The personal data we collect will be processed by the various concerned departments of iDeaLife and may be processed on a server located outside the country where you live. We will ask for your consent before using personal data for a purpose other than those that are set out herein.

INFORMATION WE COLLECT

The types of Personal Data we collect vary depending on your transaction with us. These generally consist of the following information, and images or documents containing:

1. Personal information: Full name, postal address, e-mail address, mobile number, emergency contact details, and other personal contact numbers.

2. Sensitive personal information: Birth date, age, nationality, marital status, gender, health/medical details, education, government-issued identification document, police reports, and other government-issued reports.

3. Financial details: Proof of bank account, credit card, and debit card information.

4. Vehicle details: Official Receipt (OR), Certificate of Registration (CR), vehicle make/model.

5. Other images/documents: Related or necessary to process your insurance application and insurance claims.

PURPOSES OF COLLECTED PERSONAL DATA

We collect your Personal Data, without limiting the generality of the purpose, to facilitate your financial and insurance transactions and to:

• Confirm your identity;

• Create your account;

• Conduct financial analysis needs;

• Determine your eligibility and suitability for our products and services;

• Communicate relevant advisories;

• Process your insurance application and claims;

• Release insurance benefits;

• Avail emergency services and alerts;

• Abide by any safety, security, public service, or legal requirements and processes, as necessary;

• Process information for statistical, analytical, research purposes, and underwriting purposes.

We collect your Personal Data to comply with the requirements of the law and legal processes, such as legal and regulatory obligations to the Insurance Commission (IC) and the Anti-Money Laundering Council (AMLC).

When required by our Privacy Notice and the law, and before we use or process your Personal Data for any other purpose, we will ask for your consent.

INFORMATION WE SHARE

We do not share personal data with entities and/or individuals outside of iDeaLife but, subject to Philippine law, personal data may be:

• Made available to any of iDeaLife’s affiliated companies and/or any individual and/or entities associated with iDeaLife. In this regard, you consent to the transfer of your data outside of the Philippines;

• Supplied with your consent to persons you have authorized in writing;

• Disclosed to any government or appropriate regulatory authorities; and/or

• Shared with entities and/or individuals outside of iDeaLife or any of its affiliates. We act in good faith in the processing and/or disclosure of the information necessary to comply with laws or regulations or for the purpose of iDeaLife’s legitimate interest.

ACCESSING AND UPDATING YOUR PERSONAL INFORMATION

The user has the right to reasonable access, modification, correction, and removal of data collected in this site, under the conditions stipulated by the Philippine data privacy laws and regulations, unless we have to keep that information for legitimate business or legal purposes.

When updating your personal data, we may ask you to verify your identity before we can act on your request. We may reject requests that are unreasonably repetitive, require disproportionate technical effort, risk the privacy of others, or would be extremely impractical. We aim to maintain our services in a manner that protects information from accidental or malicious destruction.

YOUR RIGHTS AS DATA SUBJECTS

As a data subject, you are entitled to exercise the following rights with iDeaLife and any third party engaged by iDeaLife for sub-processing of your Information, if applicable:

1. Right to be informed.

2. Right to object.

3. Right to reasonable access.

4. Right to dispute.

5. Right to suspend or withdraw consent.

6. Right to be indemnified.

7. Right to data portability.

RETENTION AND SECURITY

iDeaLife ensures personal data is not kept longer than necessary for its purpose. We store information under a secure site with SHA 256 encryption, and all transmissions use Secure Socket Layer (SSL) protocol.

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