Embedded Files
How to download pupil HWB details:
How to download pupil HWB details:
Available to all school staff and Hwb administrators.
Log in to Hwb and navigate to the User Management Portal.
In the School Administrator Dashboard, click Administration.
Under Download Passwords click All Pupils.
A warning message will appear “Please note: If you download user credentials, it is your responsibility to then ensure these are handled appropriately”.
Click Proceed with download to continue (or click Go Back to cancel the command).
Click on the .csv file that is downloaded to open in Excel. The file will include the following user information which may be sorted as appropriate:
Forename
Surname
Username
Password
Date created
Year
Reg group
Consent
Admission number
Resetting passwords
Resetting passwords
All users, except primary school learners, can reset their own passwords.
Log in to Hwb and navigate to the User Management Portal.
In the User Management Portal, click My Profile to view Your Details and click on the Reset password button. There are two options:
Enter your own password in the relevant fields (keeping to the Hwb password policy i.e. at least 8 characters with a mix of uppercase and lowercase letters and numbers) and then click Update Password.
Click Generate Password to obtain a system generated password. Note the new password and click Update Password.
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