Study Abroad ITS Support

The Holy Cross ITS Help Desk can be contacted by phone at 508-793-3548 or chat at https://www.holycross.edu/its-help-desk/chat-its-help-desk, both available M-F, 8AM – 5PM EST.  Email the Help Desk at helpdesk-request@holycross.edu to submit a help desk ticket.

PaloVPN Portal

The PaloVPN portal provides off campus access to various systems including network drive mappings, P:\ drive.  Depending on your user rights, access to some systems may vary.

Accessing the PaloVPN Portal

1.      Open a browser to https://palovpn.holycross.edu

2.      Login using your Holy Cross network username and passphrase

3.      Click the “Network Drive Access” tile, login using your Holy Cross network username and passphrase.

If you think additional VPN access is required, please contact the Holy Cross ITS Help Desk at helpdesk-request@holycross.edu.