Example 2: Good Win 7 64bit

This is an example of an MJ Diag 3.0 report run on a good Windows 7 64 bit machine.

Here we notice that HTML Help 64bit only has one x64 file "hh.exe". So some thunking going on there between 64 and 32.

Windows 7 32bit system (in Wow) registers the DLLs in the 64 area.. strange but since the files are all identical 32bit files we won't worry. In Windows 8.x they tidy up registration.

But HTML Help Workshop is not installed on this PC and should be for Authoring tools to compile to ,CHM

General Info

Report Date: 10/1/2014 2:01:39 PM Application: C:\Users\Robert\Downloads\MJsDiag305b96.exe Application Version: 3.0.5.96 Application Download: http://kb.helpwaregroup.com/ms-html-help/mj-s-diagnostics == Operating System Details == Operating System: Windows 7 - Version 6.1 (Build 7601) Service Pack 1 Windows 64 OS: YES NT Admin Check: Administrator privileges = NO SysLocale.DefaultLCID: 0x0409 (1033) SysLocale.PriLangID: 0x0009 (9) SysLocale.SubLangID: 0x0001 (1) DecimalSeparator: . HTML Help Version: 6.1.7600.16385 IE Version: 8.0.7601.17514

HTML Help: Default Run-time locations

For HH version info see: http://kb.helpwaregroup.com/ms-html-help/hh_info = 64 bit help (for Windows 64) = File found: C:\Windows\Hh.exe -- Version: 6.1.7600.16385; File type: x64; File size: 16,896 bytes File found: C:\Windows\system32\Hhctrl.ocx -- Version: 6.1.7600.16385; File type: x32; File size: 523,776 bytes File found: C:\Windows\system32\Hhsetup.dll -- Version: 6.1.7600.16385; File type: x32; File size: 43,008 bytes File found: C:\Windows\system32\Itircl.dll -- Version: 6.1.7601.17514; File type: x32; File size: 158,720 bytes File found: C:\Windows\system32\Itss.dll -- Version: 6.1.7600.16385; File type: x32; File size: 142,848 bytes = 32 bit help (for Windows 64) = File found: C:\Windows\SysWow64\Hh.exe -- Version: 6.1.7600.16385; File type: x32; File size: 15,360 bytes File found: C:\Windows\SysWow64\Hhctrl.ocx -- Version: 6.1.7600.16385; File type: x32; File size: 523,776 bytes File found: C:\Windows\SysWow64\Hhsetup.dll -- Version: 6.1.7600.16385; File type: x32; File size: 43,008 bytes File found: C:\Windows\SysWow64\Itircl.dll -- Version: 6.1.7601.17514; File type: x32; File size: 158,720 bytes File found: C:\Windows\SysWow64\Itss.dll -- Version: 6.1.7600.16385; File type: x32; File size: 142,848 bytes

HTML Help Report

Compare correct help location with registered path using GUID (these should match). = 64 bit help (for Windows 64) = >> Checking 64bit: hhctrl.ocx Correct location: C:\Windows\system32\hhctrl.ocx File found: Yes File version: 6.1.7600.16385 File type: x32 File size: 523,776 bytes Registered location: HKEY_CLASSES_ROOT\CLSID\{ADB880A6-D8FF-11CF-9377-00AA003B7A11} ClassName = HHCtrl Object ProgID = Internet.HHCtrl.1 InProcServer32 = C:\Windows\System32\hhctrl.ocx File found: Yes File version: 6.1.7600.16385 File type: x32 File size: 523,776 bytes OK - Correct DLL is registered at C:\Windows\system32\hhctrl.ocx >> Checking 64bit: itss.dll Correct location: C:\Windows\system32\itss.dll File found: Yes File version: 6.1.7600.16385 File type: x32 File size: 142,848 bytes Registered location: HKEY_CLASSES_ROOT\CLSID\{5D02926A-212E-11D0-9DF9-00A0C922E6EC} ClassName = Microsoft InfoTech IStorage System ProgID = MSITFS1.0 InProcServer32 = C:\Windows\System32\itss.dll File found: Yes File version: 6.1.7600.16385 File type: x32 File size: 142,848 bytes OK - Correct DLL is registered at C:\Windows\system32\itss.dll >> Checking 64bit: itircl.dll Correct location: C:\Windows\system32\itircl.dll File found: Yes File version: 6.1.7601.17514 File type: x32 File size: 158,720 bytes Registered location: HKEY_CLASSES_ROOT\CLSID\{4662DAA5-D393-11D0-9A56-00C04FB68BF7} ClassName = ProgID = ITIR.WordWheelBuild.4 InProcServer32 = C:\Windows\System32\itircl.dll File found: Yes File version: 6.1.7601.17514 File type: x32 File size: 158,720 bytes OK - Correct DLL is registered at C:\Windows\system32\itircl.dll = 32 bit help (for Windows 64) = >> Checking 32bit: hhctrl.ocx Correct location: C:\Windows\SysWow64\hhctrl.ocx File found: Yes File version: 6.1.7600.16385 File type: x32 File size: 523,776 bytes Registered location: HKEY_CLASSES_ROOT\WOW6432Node\CLSID\{ADB880A6-D8FF-11CF-9377-00AA003B7A11} ClassName = HHCtrl Object ProgID = Internet.HHCtrl.1 InProcServer32 = C:\Windows\System32\hhctrl.ocx File found: Yes File version: 6.1.7600.16385 File type: x32 File size: 523,776 bytes OK - Registered & Expected different locations but seem identical C:\Windows\System32\hhctrl.ocx >> Checking 32bit: itss.dll Correct location: C:\Windows\SysWow64\itss.dll File found: Yes File version: 6.1.7600.16385 File type: x32 File size: 142,848 bytes Registered location: HKEY_CLASSES_ROOT\WOW6432Node\CLSID\{5D02926A-212E-11D0-9DF9-00A0C922E6EC} ClassName = Microsoft InfoTech IStorage System ProgID = MSITFS1.0 InProcServer32 = C:\Windows\System32\itss.dll File found: Yes File version: 6.1.7600.16385 File type: x32 File size: 142,848 bytes OK - Registered & Expected different locations but seem identical C:\Windows\System32\itss.dll >> Checking 32bit: itircl.dll Correct location: C:\Windows\SysWow64\itircl.dll File found: Yes File version: 6.1.7601.17514 File type: x32 File size: 158,720 bytes Registered location: HKEY_CLASSES_ROOT\WOW6432Node\CLSID\{4662DAA5-D393-11D0-9A56-00C04FB68BF7} ClassName = ProgID = ITIR.WordWheelBuild.4 InProcServer32 = C:\Windows\System32\itircl.dll File found: Yes File version: 6.1.7601.17514 File type: x32 File size: 158,720 bytes OK - Registered & Expected different locations but seem identical C:\Windows\System32\itircl.dll

HTML Help 1.x Workshop Components

*** HH Workshop not found. Try reinstalling. *** File not found: cnvcnt.dll *** File not found: cnvtoc.dll *** File not found: gencnv.dll *** File not found: hhcout.dll *** File not found: hhkout.dll *** File not found: itcc.dll *** File not found: navout.dll *** File not found: spcom.dll *** File not found: sprbuild.dll *** File not found: spredit.dll *** File not found: sprfile.dll *** File not found: sprlog.dll = All non-registered help files found = *** File not found: hhw.exe File found: C:\Windows\SysWow64\advpack.dll -- Version: 8.0.7600.16385; File type: x32; File size: 126,464 bytes File found: C:\Windows\system32\advpack.dll -- Version: 8.0.7600.16385; File type: x32; File size: 126,464 bytes File found: C:\Windows\SysWow64\hhsetup.dll -- Version: 6.1.7600.16385; File type: x32; File size: 43,008 bytes File found: C:\Windows\system32\hhsetup.dll -- Version: 6.1.7600.16385; File type: x32; File size: 43,008 bytes *** File not found: hha.dll

HTML Help Workshop Report

Compare default HHW location with registered path using GUID (these should match). Default HHW location is C:\Program Files (x86)\HTML Help Workshop Note: cnvcnt.dll is often not registered. This is OK! >> Checking 32bit: cnvcnt.dll Correct location: C:\Program Files (x86)\HTML Help Workshop\cnvcnt.dll File found: No Registered location: HKEY_CLASSES_ROOT\WOW6432Node\CLSID\{76313CF2-787F-11D0-A1F0-0800361A1803} ClassName = ProgID = InProcServer32 = File found: No **** ERROR: File not found and Unregistered! Reinstall HTML Workshop. >> Checking 32bit: cnvtoc.dll Correct location: C:\Program Files (x86)\HTML Help Workshop\cnvtoc.dll File found: No Registered location: HKEY_CLASSES_ROOT\WOW6432Node\CLSID\{C3C6A060-C344-11D0-A20B-0800361A1803} ClassName = ProgID = InProcServer32 = File found: No **** ERROR: File not found and Unregistered! Reinstall HTML Workshop. >> Checking 32bit: ITCC.DLL Correct location: C:\Program Files (x86)\HTML Help Workshop\ITCC.DLL File found: No Registered location: HKEY_CLASSES_ROOT\WOW6432Node\CLSID\{4662DAA2-D393-11D0-9A56-00C04FB68BF7} ClassName = ProgID = InProcServer32 = File found: No **** ERROR: File not found and Unregistered! Reinstall HTML Workshop. >> Checking 32bit: hhcout.dll Correct location: C:\Program Files (x86)\HTML Help Workshop\hhcout.dll File found: No Registered location: HKEY_CLASSES_ROOT\WOW6432Node\CLSID\{76313CF3-787F-11D0-A1F0-0800361A1803} ClassName = ProgID = InProcServer32 = File found: No **** ERROR: File not found and Unregistered! Reinstall HTML Workshop. >> Checking 32bit: hhkout.dll Correct location: C:\Program Files (x86)\HTML Help Workshop\hhkout.dll File found: No Registered location: HKEY_CLASSES_ROOT\WOW6432Node\CLSID\{76313CF5-787F-11D0-A1F0-0800361A1803} ClassName = ProgID = InProcServer32 = File found: No **** ERROR: File not found and Unregistered! Reinstall HTML Workshop. >> Checking 32bit: navout.dll Correct location: C:\Program Files (x86)\HTML Help Workshop\navout.dll File found: No Registered location: HKEY_CLASSES_ROOT\WOW6432Node\CLSID\{8D7E6A10-C737-11D0-A20C-0800361A1803} ClassName = ProgID = InProcServer32 = File found: No **** ERROR: File not found and Unregistered! Reinstall HTML Workshop. >> Checking 32bit: gencnv.dll Correct location: C:\Program Files (x86)\HTML Help Workshop\gencnv.dll File found: No Registered location: HKEY_CLASSES_ROOT\WOW6432Node\CLSID\{912DD024-C473-11CF-A1AE-080036E7F702} ClassName = ProgID = InProcServer32 = File found: No **** ERROR: File not found and Unregistered! Reinstall HTML Workshop. >> Checking 32bit: spcom.dll Correct location: C:\Program Files (x86)\HTML Help Workshop\spcom.dll File found: No Registered location: HKEY_CLASSES_ROOT\WOW6432Node\CLSID\{BFE0CC30-6A4C-11D0-A1F0-0800361A1803} ClassName = ProgID = InProcServer32 = File found: No **** ERROR: File not found and Unregistered! Reinstall HTML Workshop. >> Checking 32bit: sprbuild.dll Correct location: C:\Program Files (x86)\HTML Help Workshop\sprbuild.dll File found: No Registered location: HKEY_CLASSES_ROOT\WOW6432Node\CLSID\{BFE0CC32-6A4C-11D0-A1F0-0800361A1803} ClassName = ProgID = InProcServer32 = File found: No **** ERROR: File not found and Unregistered! Reinstall HTML Workshop. >> Checking 32bit: spredit.dll Correct location: C:\Program Files (x86)\HTML Help Workshop\spredit.dll File found: No Registered location: HKEY_CLASSES_ROOT\WOW6432Node\CLSID\{D2106590-5925-11D0-A1EB-0800361A1803} ClassName = ProgID = InProcServer32 = File found: No **** ERROR: File not found and Unregistered! Reinstall HTML Workshop. >> Checking 32bit: sprfile.dll Correct location: C:\Program Files (x86)\HTML Help Workshop\sprfile.dll File found: No Registered location: HKEY_CLASSES_ROOT\WOW6432Node\CLSID\{7084B230-5212-11D0-A1E5-0800361A1803} ClassName = ProgID = InProcServer32 = File found: No **** ERROR: File not found and Unregistered! Reinstall HTML Workshop. >> Checking 32bit: sprlog.dll Correct location: C:\Program Files (x86)\HTML Help Workshop\sprlog.dll File found: No Registered location: HKEY_CLASSES_ROOT\WOW6432Node\CLSID\{D67B4AD0-C08E-11CF-A1AB-080036E7F702} ClassName = ProgID = InProcServer32 = File found: No **** ERROR: File not found and Unregistered! Reinstall HTML Workshop.

HTML Help 1.x Security Settings

This section reports if HH security settings are tweaked. For HH registry info see: http://kb.helpwaregroup.com/ms-html-help/security-updates-break-hh == 64 bit help under Windows 64 == Description: If present this Key can disable HH Shortcuts and HH WinHelp commands on the local PC Reference: KB 810687, KB 323180 Key: HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\System Value: HelpQualifiedRootDir (string value) = OK -> Report: Policy is not enabled. HH Shortcuts are not restricted on local machine. == 32 bit help under Windows 64 == Description: If present this Key can disable HH Shortcuts and HH WinHelp commands on the local PC Reference: KB 810687, KB 323180 Key: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Policies\Microsoft\Windows\System Value: HelpQualifiedRootDir (string value) = OK -> Report: Policy is not enabled. HH Shortcuts are not restricted on local machine. == 64 bit help under Windows 64 == Description: This key can be used to enable Hhctrl.ocx ActiveX Visual controls on servers Reference: KB 892675 Key: HKEY_LOCAL_MACHINE\\SOFTWARE\Microsoft\HTMLHelp\1.x\HHRestrictions Value: UrlAllowList (string value) = Value: MaxAllowedZone (string value) = OK -> Report: Settings reported for information only. == 32 bit help under Windows 64 == Description: This key can be used to enable Hhctrl.ocx ActiveX Visual controls on servers Reference: KB 892675 Key: HKEY_LOCAL_MACHINE\\SOFTWARE\Wow6432Node\Microsoft\HTMLHelp\1.x\HHRestrictions Value: UrlAllowList (string value) = Value: MaxAllowedZone (string value) = OK -> Report: Settings reported for information only. == 64 bit help under Windows 64 == Description: This key allows MS programs such as iexplore.exe to open ITS file that do not have a .CHM file extension Reference: KB 873343 Key: HKEY_LOCAL_MACHINE\\SOFTWARE\Microsoft\HTMLHelp\1.x\HelpRestrictions\AllowedExtensions OK -> Report: No special file extensions have been enabled on this PC. == 32 bit help under Windows 64 == Description: This key allows MS programs such as iexplore.exe to open ITS file that do not have a .CHM file extension Reference: KB 873343 Key: HKEY_LOCAL_MACHINE\\SOFTWARE\Wow6432Node\Microsoft\HTMLHelp\1.x\HelpRestrictions\AllowedExtensions OK -> Report: No special file extensions have been enabled on this PC. == 64 bit help under Windows 64 == Description: This key can be used to allow access to remote ITS files Reference: Win 2003 SP1, KB 896054 Key: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\HTMLHelp\1.x\ItssRestrictions Value: UrlAllowList (string value) = Value: MaxAllowedZone (string value) = Value: NestedProtocolList (string value) = OK -> Report: Settings reported for information only. == 32 bit help under Windows 64 == Description: This key can be used to allow access to remote ITS files Reference: Win 2003 SP1, KB 896054 Key: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\HTMLHelp\1.x\ItssRestrictions Value: UrlAllowList (string value) = Value: MaxAllowedZone (string value) = Value: NestedProtocolList (string value) = OK -> Report: Settings reported for information only.