After you have completed everything on the Learn, Access, and Install pages, complete the final step below before classes begin in August.
Click the "I'm Finished" button below to verify your Upper School Laptop Orientation.
Are you having issues with the technology?
STEP 1... Restart, restart, restart
We can’t stress this enough! Whether it is your laptop, phone, tablet, Internet router, anything that can be restarted should be restarted if there is an issue. Be sure to wait 10 seconds or so prior to turning them back on.
STEP 2... Reach out to your teacher
Reach out to your teacher to confirm that the issue is not related to the class or assignment.
STEP 3... Email helpdesk@hb.edu
Email helpdesk@hb.edu from your HB email account. Please include details on the issue you are having, the type of device you are using (laptop, iPad, etc), and the best phone number to reach out to if necessary.
We are here to help. Email us at helpdesk@hb.edu or visit the IT Hub in room NB28