Technical Support

Technical support will be available for students and families from 7:30 am -4:00 pm on Monday through Friday. Students may submit help desk requests or start a chat request. Please be prepared to give us as much information as possible to help us troubleshoot remotely.

To access the Technology Help Desk, click on the link below. Click on Sign in with Google (left hand side - do not enter email and password).

Submit a request (upper right hand corner) allows you to enter a ticket.

Type of request: usually Report an issue

Subject: Optional

Description: Describe your request in detail. Please give us as much information as possible.

Problem Type: Chromebook or iPad

Location: Select your school

Site Specific Location: skip

Computer Name or Device Name: Enter asset number on back of chromebook or iPad

Click Submit.

To initiate a chat, click on the blue bubble (bottom right hand corner of the screen).

It will say Chat during office hours and Help after hours.