Design thinkers should also know how to tackle ill-defined or unknown problems and involve six phases: emphasize, define, ideate, prototype, test, and implement. Design thinkers should make a non-liner, iterative process that teams use to understand users and challenge assumptions.A design thinker should redefine problems, and create innovative solutions to prototype and test. Design thinkers should know how to emphasize: Conduct research to develop an understanding of your users, define: Combine all your research and observe where your user’s problems exist, Ideate: Generate a range of crazy, creative ideas, prototype: Build real, tactile representations for a range of your ideas, test: return to your users for feedback, and Implement: Put the vision into effect.